Ramada Resort Cochin

Good service

It’s a beautiful resort very near to Kochi yet away from hustle bustle of the city. Nice place to spend a day or two. Food at resort was also nice, especially the breakfast spread which had lot of healthy vegetarian options. It has a large pool overlooking the beautiful backwaters.

The overall experience was satisfactory, but there were several areas that could be significantly improved. The room facilities fell short of expectations, and the water provided at the property was locally manufactured, which felt subpar for the standard of the hotel. Additionally, the taxi service could benefit from better quality control—while the in-house cabs are limited, the external taxi vendors used need to be vetted for better service and reliability. Another point of concern is the behavior of the staff at the pool. They could have been more friendly and welcoming, which would greatly enhance the guest experience. Similarly, the restaurant staff repeatedly asking for the room number during each visit became uncomfortable and intrusive, almost giving the impression of mistrust. This practice should be reconsidered to ensure a more seamless dining experience. Additionally, it would be far more convenient if the bill could be settled at the restaurant itself, rather than having the staff come to the room after every meal to get signatures. Regarding housekeeping, the cleaning staff were overly chatty, which detracted from their efficiency. It would be appreciated if they could focus more on their work with minimal distractions. Lastly, while most services were decent, the reception staff on the day shift need to be more attentive to customer requests. There was a mix-up with my taxi booking, which could have been avoided with better communication and note-taking. Furthermore, the rooms listed on the Wyndham website and MakeMyTrip do not match the actual description and quality of the rooms provided at the property, which was disappointing.

big resort and a very peaceful location. The staff were very friendly and very welcoming. booked a king size Lakeview room which had a beautiful view and even got a pool bar and even inside bar as well.. room service and food were soo good as well. Easy check in and checkout as well.

During our recent stay at one of the most beautiful properties in Kochi, we were greeted by stunning views and an overall picturesque environment that truly stood out. The property itself is among the best we've encountered, with an aesthetic appeal that makes it a perfect getaway spot. Upon arrival, we were warmly welcomed by the friendly staff, whose attentiveness and hospitality set a positive tone for our stay. They were always ready to assist with a smile, providing recommendations and ensuring all our needs were met promptly. The rooms were another highlight of our stay. They were spotlessly clean, well-appointed, and comfortable, offering all the amenities one might expect from a top-tier property. The attention to detail in the room decor added to the sense of luxury and comfort. However, despite these positives, we found the view from our room to be somewhat disappointing. While the property boasts breathtaking views, it seemed that our particular room didn't take full advantage of this feature.

The most beautiful property that I have ever visited . Neatly maintained grounds and pool. A big thumbs up to their excellent staff ever ready to help you out with a smile. A good breakfast spread and nice options to taste local and other cuisines. Lastly enough avenues to keep a 3 Yr old engaged with a cute play area.