ANA Crowne Plaza Kobe

The location is just right outside the train station. Room is clean and you can leave your luggage before checkin.

One word: ancient. This hotel really doesn’t feel like a 4-star, maybe it was in the 80s. The room, bathtub, furniture, and facilities all feel outdated and tired. It’s not terrible, but definitely not worth the price they’re charging per night. There’s no real air-conditioning in the rooms, just a ventilation system with a dial you can turn up or down, but it doesn’t do much. When it's hot, it's hot. You also can't open the windows, so the air can get stuffy fast. Some areas of the hotel really suffer from poor ventilation. The hallways smelled a bit off, and the elevator lobbies can be unbearably hot, especially the one on the ground floor. The fitness center was also hot and humid, making it uncomfortable to use. They advertise an indoor pool and sauna, but what they don’t tell you is that you have to pay extra to use them, and it’s not cheap. We're talking almost five times the price of a visit to your average public pool. That felt like a bit of a bait-and-switch. That said, the location is excellent. It's located right next to Shin-Kobe Station and only a 10-minute walk to Sannomiya Station. The staff were friendly and professional, which helped soften the experience a little. Overall, I had a better stay at the ANA Crowne Plaza in Hiroshima. This hotel wasn’t awful, but for the price (55,483 JPY for 2 people and 3 nights), it's quite disappointing.

Good place for business or not long stay! Clean room and good location with easy go to Ropeway

good night to sleep and enjoy the day

Housekeeping is excellent. Front desk also responsive that I needed plaster for a minor cut, was given one.

Great stay, tasty breakfast buffet, clean comfortable room with wonderful view of Kobe city & harbour, conveniently located near JR Shin Kobe station.