The Reef Hotel & Studios

nice service will come again!

Lovely hotel in a good location; easy walking distance to Walking Street and all the beaches. Staff were very friendly and helpful and the Cafe Mojo attached to the hotel is amazing. Lovely all day breakfast available with a good selection of food and drink (we had breakfast included in our price). Our room was clean and had everything we needed, they also provided fresh beach towels every day. Would highly recommend.

Booked 4 nights in advance based on good reviews. Breakfast was delicious - home made bread in a lovely restaurant. Unfortunately, the room wasn’t able to get cool enough to enjoy a good nights sleep despite putting the AC on 16deg on the second night. When I told the owner (Matthias) after the first night he suggested I check the AC setting and that maybe the filter needed to be changed. The next day, I told him that I didn’t realize the AC was only at 24deg, but he didn’t proactively change the filter to ensure no issues. Also, the in-room safe didn’t work, even when they left the key but there was no effort made to change the safe. I had told Matthias after one night that I might look for another property as I really needed a proper sleep. Matthias acknowledged this and hoped the room would be sufficiently cold the next night. Alas, it was not to be. Matthias kindly refunded some money for the 2 nights I canceled - for the breakfast and non use of electricity, but I was surprised he still charged me for a couple of Americanos after my inconvenience and his lack of proactiveness. When I mentioned this to him at checkout, he was almost indignant…. Frankly not a good feeling. Overall, a nice feel to the place but I’d never go back not recommend others to stay.