Premier Inn Pontefract North

This Premier Inn was used by us as a family of 4 during a stay away from home during half term. The room was as to be expected. A double and 2 singles. Not much room between the beds but again to be expected. With it being an older premier inn the bathroom consisted of a bath with a shower over (our preference), good water pressure and plenty of clean towels. The beds were OK but not particularly comfortable. The biggest issue we experienced was sounds being heard from outside our room. We could hear people walking around above us, very clearly walking not stomping & also voices from outside our door. The voice were so clear that multiple times we thought people had walked into our room by mistake. This can be very unnerving and uncomfortable when you’re in bed. These people were not shouting they were just talking as they walked to their corridor. I’m not sure we would stay here again mainly due to interrupted sleep & shock of thinking someone was in your room due to their voice being so clear. But it was clean enough & serviced its purpose.

This hotel took my money for 14th February and 15th We where on a work trip and needed a single room for 1 man We did not arrive on Friday as we where so busy we had to work through tje night so we appeared on sat night to be told we can not stay for 2nd night I asked why as I had pre paid answer was because you never came on Friday so we could not stop Friday I had paid just under 130 for both nights I rang the hotel reception they said too busy to sort it I asked for the general managers name name and I was refused they had no idea I have spent years in tje industry and this is tje only hotel I could not get the gas ne i was refused the name I said I will call in for my money back they can't do that These people can't do anything at reception as she said I'my too busy to helped So I'm 130 pounds down Absolutely crap please do not pay in front you will be conned What a poor do a gm who is not publick facing Rubbish Tony sykes

We use this premier inn to visit family and each time the room is spotless, plenty of pillows and towels. The staff are so welcoming and it’s always peaceful. We also appreciated changing dates due to bad weather. Plenty of parking never an issue when you have been out all day.