Premier Inn Pontefract North

Welcomed warmly by the receptionist very talkative and friendly. The room we were given was quiet and large. The bathroom had one towel for 2 people ( noticed this in the last 2 premier inns) 2 towels should be standard. The bathroom had seen better days, dirty, worn, mould, black stains, flaking plaint, watered down shower gel which was useless & fan didn’t work. I wouldn’t recommend staying here in height of Summer as no air con but this is advised on the website. Restaurant next door had rude staff & the whole place was rough & grubby but only had one drink. The breakfast cereals were left out all day in the coffee area so anyone could have messed with these. Health & safely should be totally removed to avoid any contamination & refilled each day. We didn’t eat here and I’m glad we already booked at a pub in Wentbridge. The receptionist was the highlight. Lovely lady and even gave us complimentary free chocolate. It’s a very underprivileged area and I’m not sure after reading other reviews how safe the carpark is so be aware.

The room was great only bad thing was the breakfast. Booked a table for the breakfast the day before at the desk, when we got there in the morning we were waiting at the bar for 15 minuets, when someone finally came we told them we had a table booked only for him to say sit anywhere. There was hardly any breakfast left at the buffet and when we went to go take a seat all the tables were full except one which still had dirty plates and cups on it. Overall the breakfast was an absolute shambles.

ABSOLUTELY spotlessly clean and fresh room, out of this world comfortable bed, hot water constantly, very nice to have own kettle and tea and coffee in room but can also collect more at front of the reception when needed, can use an iron and ironing board, very friendly staff, and hotel housekeepers are a credit to pontefract premier inn, they are friendly, welcoming and bubbly and will do anything to help, twice I’ve stayed here I will be back! Amazing thank you

Fabulous service. I'm staying here the night before my wedding. Most of my family are staying tonight and tomorrow. Monica was so professional at sorting out every one checking in and who is and isn't having breakfast. And when I got to my room she had left some special treats (chocolates and wine) for me. The staff helped me bring in my dress, flowers and my belongings too. Can't fault them. It's the little touches that make a big difference to the experience

Amazing stay! The rooms are always spotless and clean here. Can’t fault it at all. All the reception team are amazing also! :) clean, comfortable and just simply the best in the area. If anyone needs a place to stay choose here because I couldn’t recommend it enough

We were very impressed with the help and welcome offered at reception here, and although the hotel is near the A1 and M62, the double glazing shuts out background noise brilliantly. Excellent beds and everything spotless, as Premier Inn generally deliver. Breakfast was fine, but we were a bit underwhelmed by our evening meal. Perhaps we were just unlucky, but the only draught ale was unavailable, then my choice of dessert too (explained with disarming bluntness: "there's no crumble, what do you want instead?"). Fish and chips was OK, if a bit mean with the chips; my wife thought her veggie lasagne was 90% tomato and bland. Reasonable value overall, but nothing special.