Hotel dengan Sarapan Pagi di Klojen

Good service. Nice front desk service. A very good experience.

All I can say, this hotel is worth every time we spend the day. From the cleanliness to the service, from the building to the supporting facilities like fitness center and pool. Every aspect is very well-managed. Furthermore, the location is just another advantage, situated at the heart of Malang plus conencted with two local malls which provides almost everything we need to buy when it comes to fulfill our needs during our stay.

Nice hotel, i like the location near to town and easy to find the food, variety place can visit around there. Good for staying,staff friendly. I got try good vanila tea ice at the lobby, thanks for that

The room we stay in is so dirty. We arrived at 10:00 PM because we took road trip. After 14 hours drive, we expected the room will.be nice. At least clean and comfortable to stay in. But what we found? It seems like the room never got cleaned for a long time. Under the bed, there was empty mineral bottle and a used spoon. Also a drawing sheet , probably from the guess who stayed before us. Dust are everywhere under the bedside table. When we moved the bed a little bit, dust are so thick under the bed, together with the empty mineral water bottle and used spoon. I reported this disappointment to the reception, and they said all rooms are occupied. Only a house keeper came to help sweep the dirty floor and mopped it. What a bad experience with a 4* hotel. Btw i was late to take a photo of all the trash in the room. Too tired 😩 The next day, the hotel manager handled this case and apologize. He allows late check out as compensation and sent fruit platters to our room. Thank you for this prompt compensation from their side.

Nice hotel, breakfast is vary, the staff very helpful

The hotel is old but still te maintained. The room is spacious, the bathroom is large. Next is an event for high season. The location is very strategic

A pleasant surprise, highly recommended. The hotel is like a cultural museum that integrates European and Asian cultures. The founder collected antiques from all over the world and displayed them according to different themes, which are of great ornamental value. The restaurant is also good, providing 24-hour breakfast and afternoon tea

One of the best 3 stars hotel in Malang. Loved the hospitality, the superior room is spacious and clean. Even love the huge bathroom. Perfect for staycation!

the inn is not bad,according to the affordable price,the service is quite good,it is good because it is near the city so the transportation is easy.have breakfast.

New great experience for us. At first I was a little hesitant about wanting to stay at this hotel, but I was curious about the Victorian style outside the building, so we stayed, and it's really as good as it is luxurious for a hotel of that class, but the only thing that is lacking in maintenance is that the rooms are a bit old and perhaps not paid enough attention to like the furniture in the rooms. the shower. Yesterday I had a sink that was a bit clogged and the room AC wasn't cold enough even though it was already 18°, but it was still paid off with fast, responsive and satisfying service. Hopefully it will continue to be successful and the room facilities can be further rejuvenated. Thank you for the hospitality.