The Poem Hotel

Good room Nice pool

Positives: ＞ Beautifully designed - the outward appearance of the hotel is quite spectacular and is very well decorated. ＞ Comfortable rooms - the beds are large and comfortable with plenty of pillows and cushions and the rooms have plenty of places to sit. ＞ Room size - rooms are large and feel spacious. ＞ Cleanliness - The hotel was immaculately clean in all areas. ＞ Staff - Staff were very friendly and accommodating. ＞ Location - the location is ideal for walkability to shops, restaurants and the beach. Negatives: ＞ Events - The hotel also hosts events which can be very loud and go on late into the night. ＞ Doors/soundproofing - We noticed that there was a significant gap in our door which meant that it wasn't particularly soundproof and we were kept awake most of the night (until 2am) by other guests outside our room. ＞ Location - although I have stated the positives about the location above, the negatives are that the hotel is in close proximity to some bar with live music or karaoke which is incredibly loud and can go on very late into the night. Both the noise from the guests at this hotel and the event down the road was very significant and kept us awake late into the night. ＞ Breakfast - Breakfast is served cold. Although they have the equipment to keep the food warm, for some reason they choose not to. Unless you are lucky enough to catch something as soon as it is placed in the container it will go cold quickly. Eggs, bacon, fried rice, local dishes etc are all cold by the time you get them which is not common for Thai hotels and also very disappointing. Comments for the hotel: ＞ Doors - please ensure all doors do not have gaps in between. This can be done easily with some rubber lining on the door frame. This would increase the soundproofing of the room dramatically. ＞ Noise - I understand that the hotel cannot control the bar down the street which plays loud music all night but it does have control over its own events and its own guests. There should be strict rules about drunk guests making noise late into the night and knocking on doors. Nowhere in the rules does it state "quiet hours" which I believe it should. I understand that events at the hotel serve as a large source of the hotel's income, but there's no need to neglect other guests who stay there. ＞ Breakfast - use the equipment you already own properly and keep the breakfast food hot. I do not know any Thai people who enjoy cold food and keeping the food warm would increase the quality of the breakfast dramatically. Despite being a small cafe, the breakfast has quite a variety and the flavour is good but the temperature of the food really ruins the breakfast.

Many places to eat around and 7-11 is close. No room service and not selling any drinks in the swimming pool bar even though they have lots of drinks available in the fridge. Strange. Very cool air con