Starlight Resort Hotel

Всего 3 ночи провели в гостинице, цена соответствует качеству, спасибо trip.com, другие поставщики не соглашались подтверждать меньше 7 ночей

The hotel is excellent: rooms are good (at least bungalows, which were some of the last to be renovated), the area is bombastic green, the beach is clean, the sea is very clean and despite October it was still very warm (perhaps the biggest pleasant surprise), children's towns, hammocks, swings. It was our first time in a hotel with a stable, a 24-hour fully-functional restaurant, and show program that surprised every day (it is repeated only once every 14 days and includes only guest artists: Todes, circuses, motorcyclists, etc.). No one, as some complain in comments, needs to be extra paid for anything, tips are voluntary. Extra room items, 24-hour coffee in the bar, refillable in-room minibar, beach towels change, bottled water etc. – everything is unlimited, included and there was no problem with anything. I don't fully understand those comments on the lack of food: every day there are at least two kinds of grilled fish, lots of vegetables and fruits, Turkish sweets every time, always french fries, pizza, Turkish and other bagels for young picky eaters. During the day, right at the beach, unlimited fruits, ice cream, waffles, fries and hot dogs are waiting for you. We visited three a la carte restaurants. Two of them were free of charge (4 free restaurants all in all, and only once a week), and the other was a prepayment fish one. The last one at the seaside we liked most of all, the Turkish one (on the lawn) was also of a good level, the Mexican we liked little less. Yes, food is constantly repeated, and you can only find huge shrimps and all sorts of seafood in the prepaid a la carte, but during your stay you never get tired of variety of the main table, which is much larger than at home. In case of birthday, the hotel provides you with a birthday cake with a candle, no matter where you have your dinner (you have to inform Guest Relation Service in advance). - The hotel shares its area with the Sunrise Hotel, and everyone can use both properties. There's a train, travelling through the territory, stopping about once every half hour at each stop. But kids jump into it on the move. By the way, actively and by foot, we could reach quickly any point of both hotels, although at first glance the territory may seem vast. - We made our own way to the greenhouses. There's nothing outstanding about them, but they are nice, and there was a gardener on the spot, he tried to talk about his plants (suits us better than joining hotel tour). - Pools are beautiful, in October they were cold, for some reason only Starlight pools don’t have a chlorine smell, and there is no heated pool. - Waterpark is not extreme, but excellent, for all ages: a cute sand pool for babies, a "king of the mountain" ball for teenagers, the scariest slide-toilet:) and others. - There is a high-level spa center, with many chill-out zones, hammam of no charge. - There is a be-paid-for water sports center on the beach. Jet ski, banana, pill, ski, motorcycle, windsurfing. We onl

We arrived on 9th May (10 night stay) and for the first 4/5 days the hotel was so quiet, and service was excellent. By the 14th/15th May, the hotel suddenly quadrupled in business. I assume this was the beginning of ‘peak season’. However, as a general, the hotel just does not appear to cope at full capacity. My advice if you wish to visit, come out of season. The positives: - The grounds/gardens are large and beautiful. Plenty of pools and bars for during the day. One or two good bars for the evening. - Adult only pool is above the waterfall restaurant and pool and has a beautiful view of the grounds and beach. Genuinely stunning. - Good location. Beachfront, and close to lots of shopping malls. About 15 minutes from Manavgat and Side. About an hour away from Alanya and Antalya cities. - Spa is fabulous! Such high quality services and a really beautiful space. Slightly pricey though. - Free coffee hut. As well as free fast food/dessert huts. - Authentic Turkish Cuisine for all three meals, all cooked well and very tasty! - Turkish A la carte is absolutely phenomenal. Brilliant food, brilliant service. - Waiters on roller skates are a speedy way to have drinks delivered, and great entertainment. - Most staff are friendly and helpful, if you can communicate with them. Some speak Turkish, some speak English and Turkish, some only speak Russian? - 24/7 bistro restaurant is an a la carte that you can visit as many times as you wish. It’s really quiet, rarely busy. The negatives: - Hotel advertises an ‘adults only’ pool, bar and buffet. However, the bar was the only place we did not see a child in these spaces. Lifeguard tried to ask a family with a child to leave the adults pool area, and was met with a brick wall, so he gave up. Adults buffet also has a ‘children’s buffet’ inside of it, so that contradicts the claim that it’s an adults only space. - Lots of amazing meats offered at the buffets, but no appropriate Turkish Style bread to accompany it. Only bread rolls. - Only allowed one a la carte included per 7-10 night stay, and it is €15 per person to book any more. - Mongolian a la carte was an absolute shambles. The style was interesting, but executed poorly. You were to prepare a bowl of raw meats and veg from a buffet and have the chef cook it for you on demand. However, chef was not ready and the whole restaurant’s raw food bowls were sat out for 5-10 minutes before anyone began cooking. Food was slightly lack lustre. - ‘Club rooms’ don’t feel as though they’ve been updated since the 90s. Air conditioning in our room is rubbish. We complained as we didn’t think it was working, but after it was ‘fixed’, the room was still warmer than the outside. The TV is described as ‘flat screen’ and whilst the screen is flat, it’s approx 20” and 3 meters away from the bed, making it a very small screen to watch. - Bathroom in the ‘club room’ is very dated. Tiles are stained and old, shower isn’t the greatest either. Just very disappointing for

Unfortunately, the holiday we spent at Starlight Hotel was far below our expectations. Although the physical facilities of the hotel seemed impressive at first glance, the service quality was not at the same level. Room cleaning was insufficient, and although we requested, the deficiencies were not corrected for a long time. The reception staff was indifferent and did not display a solution-oriented approach. Last year Mr. Sadik was there and he helped us a lot, but he is not there this year. They currently have spoiled guest relations. too bad The restaurant part was also disappointing. The food was poor in variety and the lack of hygiene was noticeable. It was almost impossible to find a table, especially during crowded hours. Bar service was slow and reluctant; most of the staff didn't seem willing to communicate. It was not possible to get support from the guest relations team; Our demands were ignored. In general, the hotel definitely does not offer value for the money you pay. It was a facility that I would not consider choosing again. There are many aspects that need to be improved.

We are currently staying at the Starlight Resort Hotel, and it has been an incredible experience so far. From the moment we arrived, we were warmly greeted by Miss Ece at the reception, whose professionalism and kindness set the tone for our stay. She has been incredibly helpful and made our check-in process seamless. The food at the resort is absolutely amazing. Every meal has been a culinary delight, with a variety of options that cater to all tastes. Whether it’s breakfast, lunch, or dinner, we’ve been consistently impressed by the quality and flavor of each dish. The seaside is breathtakingly beautiful, providing the perfect backdrop for a relaxing getaway. We’ve spent hours soaking in the sun by the crystal-clear water, and it truly feels like paradise. A special mention to the bar staff at the pool bar, who are some of the friendliest we’ve ever encountered. Their service is always prompt, and they go out of their way to ensure guests are comfortable and well taken care of, making our time by the pool even more enjoyable. We can’t wait to enjoy the rest of our stay, but so far, this resort has exceeded all expectations!

Where do I start? Clean lovely hotel, staff friendly, pools fab, beach great (but rocky). Great first impression. Negatives- food is awful! Everything is cold even when it has just been served. It’s like a cattle market pushing and shoving. Some of the staff are UNHELPFUL- guest relations of all people. Asked 6 times for a mattress topper is the beds are ROCK hard. Staff change what they say on different days ie restaurant times etc. Entertainment isn’t great but ok. Would not come back and certainly not a 4/5 star. Even the A la carte we paid extra for wasn’t great. We had a nice holiday apart from food and some of the other rude and aggressive holidays makers from the Baltic states. Not many uk people here and it shows. It is catered for Russian/Hungarian/Lithuanian etc.