Looking at previous comments I wasn’t quite sure what to expect. I needn’t have worried, I can only think some have been reviewing a different hotel. We arrived late (8.30pm). There was a very warm reception from members of the family run hotel. Instead of a cold salad we would normally expect, we were told not to hurry, but get to restaurant when ready for a fully cooked meal. The food food continued to be excellent all week. At breakfast we had a good choice of cereal, fresh fruit salad or whole fruits. Good selection of breads and continental. Also scrambled egg, sausages and bacon each morning. Always friendly attentive service. We would have to choose one main out of three for the evening, as part of a 5 course meal. Again always excellent. Great vegetarian options and lovely meat dishes. Mainly local pork and beef recipes. We had a great bedroom. Loads of room with plenty of storage, balcony, small table and chairs. Bath with shower. Everything worked well and really clean. Room cleaned every day by smiling happy staff. The other 2 rooms used by others in our party were equally good. (All 1st floor standard rooms, so not sure about others above). If you must find something to whinge about, the bathroom was slightly dated. 90’s possibly. However it was beautifully decorated, very clean, well presented and fully functional. I’d rather it was not ripped out with all the wastage for the sake of a brand new. The wellness area was superb (mainly Dutch who love wandering around without a stitch on). However, no one complained about us Brits turning up in swimming trunks (you are meant to sit on a towel in the saunas). Several different (very large) saunas, steam room and a warm room. Also a lovely large clean modern pool and bubble tub area. Pool was not as warm as I would like (bath temp for me!) However perfect for swimming lengths. Bus stops right in car park for Fleckalmbahn lift (best lift up). Buses run to the minute, every 30-45 mins and it takes about 5-10 mins to the lift. Hotel runs a minibus to the Kitzbuhle lift 8-9 am and 4-5pm. All very straightforward with almost no walking. So a fantastic family owned hotel. Several of the family work there, and all other staff were great. Fab weeks stay, and I think outstanding value. Looking forward to return.
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