The Blue Haven Hotel

The photos on their website and the descriptions of their rooms reach the level of fraudulent. For example, here is their description of their Superior King: "Our Superior King room at the Blue Haven is just that – superior in every way. The elegance, simplicity, and style of the décor continue throughout and that feeling of luxury is achieved by the extra space and comforts of this delightful room". I booked and paid for a Superior King and it was so small there was no space to open the suitcases. The furniture was terrible, there were holes in the ceiling where they had moved a fixture years ago and never repaired.The room was small and shabby in every aspect. When I spoke to the manager his response was that they were full so he couldn't give me another room and he did not have the authority to adjust the price. Buyer beware!

For our first visit to this area in Ireland, we chose the Blue Haven Hotel mainly for it's location, cost and reviews. We had a superior double room and were more than happy with everything it had to offer. It was a great space and super clean with all the amenities you would ever need. The staff here are an absolute credit to the hotel, friendly, helpful and always smiling with a keen to serve attitude. The food was perfect and always served in good time with care. A generous breakfast and lovely pot of tea were the perfect way to start the day before setting off to discover the local walks. We both slept so well in the comfy bed even though you are on a busy street, there is noise from traffic and some evening banter, but that is expected being in such a good location for the town, it did not hamper our enjoyment at the blue haven during our stay. From the initial call to confirm we were all ok before arrival to our finishing chat with the wonderful Ines on reception, it had been a great choice to stay at the Blue Haven.

We were met by an unfriendly waiter but soon asserted that we need a better table. This was provided. The table was sticky. The first waiter said it was the cleaning product. She came with a cloth and afterwards it was as before. The restaurant wasn’t clean despite it being 12.30 and very few customers. When we saw the prices on the menu it was apparent. No lunch specials. Main courses were 25 euros. While we waited for our meal we had a member of staff say she was not coming in to work on Tuesday as there was no way that the staffing was adequate. Tense!! Food was good!