Premier Inn Hull City Centre

Disappointing stay. I booked and paid for a premium plus room but was given a standard double. One lift was broken for a twelve floors. The bathroom was tired looking and the tap would not turn off. Facilities in the room were meagre with only two teabags available. The location was great and the bed very comfortable.

Checked in to the room, and went in to the bathroom. The toilet was up and as I approached I noticed the water was golden yellow with urine. Obviously unhappy I went to flush, before noticing a giant turd. I returned to reception to complain, and was given a key to a new room - no real apology, no help to move, no explanation. If the toilet seat had been down I would have assumed it was an oversight, however as the seat was up, either the cleaner didn't clean the bathroom, or they were the culprit. #bigturd

This premier inn was fabulous.Room was very nice well kept with air conditioning as well.The food on the other hand was excellent they were only one chef on aswell and he did not disappoint.I got the mix grill meal on the menu which was good and the food menu had a good amount of options aswell.Staff were friendly enough aswell.Would recommend 😁

What can I say, Grant and the team at Hull City Premier Inn were excellent! I had emailed Grant and explained it was my husband's birthday and it had been a long time since we had, had a night away. He emailed straight back and explained he would make it special for us and he delivered massively. In today's world customer service and making people feel special is extremely lacking but definitely not at Premier in Hull City Centre. We are already looking at when we can come back. From the friendly and welcoming arrival, to a fabulous surprise in our gorgeous room and the lovely well presented and tasty breakfast we could not fault a thing. Really easy to find, plenty of parking at £7 for 24 hours, walk over the bridge and you're in the city centre. Perfect location. Thank you all for a lovely stay! Carly & Ant xx

The staff are definitely what makes the hotel great they are super friendly and very helpful and always go above and beyond! The hotel is clean and welcoming and the food is brilliant. I have stayed in this hotel three times so far with a fourth one booked and everytime it's been brilliant every time.

Visited with my family and found the Hotel and bedrooms were very clean. The location is excellent with easy access to Hulls old town. Grant on reception was excellent! He was cheerful, knowledgeable and very helpful. A great credit to premier Inn. Will definitely be returning