Peppers Salt Resort & Spa

週末の滞在に利用しました。 とても快適に過ごすことができ、また利用したいです。 のんびり過ごしたい方におすすめです。

Embarrassed at breakfast Was spose to include free breakfast but got kicked out half way through it was very embarrassing

Rooms very spacious Lovely pool and bar Great value breakfast , so many choices Restaurant at night was excellent

Easy car park. There was an error with my access card, frustrating to get all your luggage to the room to find you can't get into the room as the key wasn't activated properly.

Shabby run down "resort" which is a disgrace to the Accor brand. Be warned - a "3 bed spa suite" does not exist at Peppers. It's a 2 bed apartment with a hotel room adjacent (not connecting). The check-in staff said that I had to complain to *******, not them, which I did. ******* have given me a part refund due to false advertising. Please note I'm not in the habit of complaining - it's not an enjoyable way to spend a holiday. Check in staff tried, and moved us on our second night to a larger 2 bed apartment with the hotel room attached. However, cooking facilities insufficient., no oven, one fry pan which was wonky and meant we had to cook one steak at a time, eat the cooked bit, then return it to the pan, one at a time, to complete cooking because the fry pan didn't sit flat on the stove top, The one knife for chopping was blunt. One dish for the microwave was all that was provided. Furniture worn out, Carpet worn or damaged down to the threads. Bicycles, advertised as an activity, were broken - no brakes (brake cable just hanging there), seat padding gone, no bells, which is a danger to all other users of the extensive bike/walking paths nearyby. We only peddled for a short time before declaring it too horrible to continue. Bikes essentially unrideable. The jacuzzi located at the hotel pool was green and closed during our Easter stay. I've complained to ******* and Accor. ******* issued me a part refund. Not sure what Accor will do yet.

The staff were friendly and helpful. The room was lovely and the public areas were clean and inviting. We’ll be back.