Ramada Plaza by Wyndham Nags Head Oceanfront

So convenient and close to the beach. Enough parking place.

During my recent visit, my initial interaction with the first staff member was pleasant and professional. However, when I later returned to the reception, I encountered another staff member whose customer service was unacceptable. I inquired about the possibility of changing rooms and mentioned that I had three rooms booked. At first, the receptionist confirmed it would be possible, but then informed me that only two rooms were available, and finally stated that there was availability for just one. I politely responded that it would be better to leave the reservations as they were. Unfortunately, at this point, the receptionist’s attitude changed. She appeared visibly upset, looked at me in a disrespectful manner, and when addressing me, her tone became unprofessional.

Great Stay with Ocean Views & Friendly Staff Great food options, and direct access to the beach! Their Beach Combers Bar and Grill was delicious, the ocean view was phenomenal, the balconies do leak water from the AC if you’re below the top floor which I thought we were getting a cooler dumped on us at first, but outside of that and some slight updates, this was a great experience! The rooms are kept clean, staff is super friendly and accommodating.

The bathtubs were very, dangerously, slippery. The internet service was terrible. Otherwise, the facility was great and the staff very friendly!

Room was nothing like the pics and AC was very loud and kept waking us up! Staff were rude!

The hotel is significantly aged. It has a very peculiar layout elevators are around the corner. The pool and the restaurant are at the same level with also access to the beach via a long boardwalk. The outdoor tiki bar very limited options deep-fried crap is how I would describe it. Draft beer not a good selection and not cold. Typical buffet style breakfast which I did not have as I really like to enjoy my breakfast but I think it was $10.95 usual hotel options. The room had a loose toilet seat that had some wear and tear. The lampshade had a booger on it. The small fridge wasn’t working and had to be replaced to their credit the next morning they were there to tighten the toilet seat, but didn’t replace it. Replaced the lampshade and the fridge so on we went. The bathroom is just tiny. It has a granite countertop. The two queen beds have a Wood headboard mounted to the wall beds, not very comfortable air conditioner in the window, plastic chairs on the balcony with bird poop on them by the way. I don’t know what else to say. It’s just for the amount these hotels charge, yes high season, but once a property begins to age, you can’t just slap paint on things and replace superficial things. It’s either gut it and renovate so it’s you know renewed or level it and build a new one. The pool was a humid chlorine, crazy bath. It will be my last hotel stay at the beach. Find a newer place or private rental.