Bungalows Key Largo - All Inclusive

The overall ambiance and service of Bungalows is unsurpassed! You’re treated as if you’re the only guest(s) on the property. Once you pull up, your every need is anticipated and met. Check-in was seamless and stress free. The tiki punch offered at the associates desks doesn’t hurt either!! When the staff opens the gates to take you on a tour and to your bungalow, it’s like you’re in a different world. The entire property was spotless and immaculately maintained. Neither my husband nor I have ever felt such soft, luxurious bathrobes! The bathroom was spacious with a wonderful, relaxing shower. Having a garden bungalow, we also had an outside shower. The main room was equipped with an abundance of charging stations, plenty of drawer and closet space and just an overall feeling of relaxed homeyness. The beds are super comfy with fantastic pillows! I’m a pillow snob, and these met my picky criteria!! Nightly turndown service with goodies is provided unless it’s not wanted. The one extra water excursion we took was the tiki boat ride. Our “Captain,” Chris, was super friendly and knowledgeable about Florida Bay and the Key Largo area! It was a lovely, relaxing afternoon jaunt. The grounds are incredibly well equipped for swimming, sun bathing or just hanging out under an umbrella. Should you choose to not walk or ride the bicycles provided with your bungalow, you may call the front desk and someone will come get you with a smile. West took care of us so incredibly well during our stay!! The only area (in my opinion) that wasn’t up to the overall standard was the food. The food was good, but not what you would expect for the cost of a stay at Bungalows. Again, the service was spot on. The food, however, just didn’t meet up. Ben, in Bogie & Bacall’s, was an excellent server with well trained assistants. One’s water glass would only get a fraction of an inch low in the glass when it was being refilled. Empty dishes didn’t sit on your table a minute too long. Each course was perfectly timed and served. One of the soups offered the evening we ate at B&B’s was an asparagus soup. It was probably the best thing we had next to the yogurt/berry/granola parfait for breakfast one day we didn’t want to get out early. Coming from a foody family and for the cost of a stay here, the food was very disappointing. Even with my gripe about the food, the overall experience was excellent. I would certainly recommend it for a couple wanting away.

Bungalows is a beautiful resort with lovely grounds and well appointed individual bungalow accommodations for each couple. The food is great and portion sizes are also great! They have a wide variety of cocktails and you can choose your liquor if you prefer a certain brand. Breakfast is wonderful at Fishtales as well. The criticisms I would have are as follows: They seem a bit understaffed as far as wait staff around the main pool area, staff is very nice but seem super busy and wait times are sometimes long. Room service is not included in the all inclusive price here and I was told I could not get "to go" food at the tiki bar for my husband who was in a work call in the room. For the price charged this should not be the case. Again the resort is beautiful and I would definitely stay again

The vibe check here is top notch. Everything color coordinated and last decorating detail is thought through. The customer service was good, lots of people there to help with your stay. The cute little bungalow is definitely one of a kind with a cozy back yard and bikes and a little front porch. Here’s where I get disappointed. For the cost of this place, upwards of $700/pp/night you’re definitely staying there for the hype. The food is not even close to 5 star compared to other all inclusive in Mexico and the Caribbean. They only offer 2 restaurants unless you want to pay an ADDITIONAL $300/pp to have “fine dining”. Additional on an already very expensive stay. Wow. Alcohol is top shelf so can’t complain about that but you have to be drinking heavily to get your moneys worth for sure. Room service is also an extra fee for food whereas every other all inclusive it’s included and some come with your own butler! If you need to stay in the states and want an adult only expensive all inclusive I’d recommend, if not go to Caribbean or Mexico where you can have your own butler, room service, choice if 5-6 restaurants and pay half the price.

My wife and I recently visited and were very impressed. The resort is beautifully maintained and remarkably quiet. People clearly were enjoying themselves but the lack of young children reduced the decibel level dramatically. Each bungalow is thoughtfully adorned with great amenities inside and out. We had a garden view bungalow and we felt very secluded even though we weren't far from the highway and beach. Our meals at Fish Tales,Sea Senor and Hemingway's were all well above the garden variety fare one has at other all inclusives with several meals being excellent. The attentiveness of staff was excellent as they often provided services not normally expected with a rigor and smile not normally seen. We will definitely be back and have already encouraged others to visit.

stay away. the “early access” just means that you get to wander the property waiting for your room. a total scam and not worth the money. that’s why they don’t let you cancel or shorten your stay, once you are here. Don’t fall for the scam. the food is bad, no real beach, just some pools, just a good website. save yourself from stress bad blood pressure. just an awful product

I had a very disappointing and painful stay at the Bungalows. At dinner on our first night, we were seated at a table on the rocky beach area. As soon as I sat down, my chair fell backwards into a hidden hole in the sand, and I landed on the rocky ground. My arm and elbow were badly cut, bloodied, and bruised. Another guest helped me up and said that the exact same thing happened to him in that same chair shortly beforehand. As such, the staff knew that the chair was in a dangerous location but still sat me there. I spoke to the manager, Cynthia Costa, about this incident. Cynthia was shockingly rude, unapologetic, and cold. She blamed the incident on unpredictable nature of the sandy ground and did not offer anything to make things right. I asked her for my wife and I’s spa treatments to be comped in consideration of the incident. She offered to comp just half of the spa treatments, which I found unacceptable. She claimed that the owner would need to approve a full refund of the spa costs. I asked her to speak with the owner about it, but I never heard from her again. Aside from this horrible experience, the resort is generally overpriced and understaffed. Most of the staff are very friendly and the grounds are pretty. However, the food quality is poor, there is a lack of staffing, and the amenities are lacking. It is not worth the hefty price.