Hotel Savoy Kansas City, Tapestry Collection by Hilton

I'm not sure I've had a worse experience with a hotel before... Rooms weren't ready at 4:00 pm check in time, a man - possibly cleaning staff? - barged in our room at 9:00 am. Hardly knocked, never once said "housekeeping." The body wash container was completely empty and a wad of hair that didn't belong to us on the shower floor. Extremely disappointing with our stay to say the least.

Great location. Very cool atmosphere and very artsy. Love the museum style and the artworks. The check-in process was slow and the front-desk staff was a bit unprofessional.

Great museum and eating accommodations.

酒店安靜有特色。savoy酒吧氛圍非常棒

We had an amazing stay from the cleanliness of the hotel to the great food and service in the restaurant. We look forward to celebrating our one-year anniversary back at the Savoy!

Excellent room. Restaurant is special. I cannot wait to come back when the grand lobby renovations are completed.

Everything was nice. The key cards were not working, and everyone went out of their way to make sure you got to and into your room promptly.

Overall, it was a decent stay. The room itself was nice, but the hot water took nearly 20 minutes to heat up, which isn’t ideal if you value your time. The room also lacked basic furniture like a desk, so if you need to work, your only options are the couch, a lounge chair, or the bed. I asked multiple times for additional espresso pods, but housekeeping consistently left only two at a time despite the machine clearly having space for four, which felt unnecessarily cheap. To top it off, the paid parking lot next to the building lacks security cameras, and my rental car was broken into overnight—my driver’s side window was smashed. Overall, I would likely stay elsewhere next time I’m in Kansas City.

Amazing service at the check in desk. Gorgeous room. Lovely bar & grill. Great renovation/update to this historic building. I hope to stay here again!