Waipouli Beach Resort & Spa Kauai by Outrigger

The property was quiet and very relaxing. The beach wasn’t too busy and the pool was very family friendly. The suites were roomy and comfortable. The only negative was I wish they had a pool lounge for lunch and drinks.

Staff was professional, friendly, and efficient. Room was clean and as advertised. The only slight negative comment was that the pool area could use a few more shady spots.

We just got back from a five nights stay here and the grounds are incredible. The pool is absolutely amazing and beautiful. It it is right on the beach, although the beaches there are not really swimmable due to the Rocky nature. The rooms are amazing! Having a kitchen is really important. Unless you want to eat out at every turn and with the prices in Hawaii no one wants to do that. The partial Ocean View is actually mostly of the parking lot but still very nice. We had four of us, two adults and two children. We chose the room with the King size bed in the bedroom and then there is a pull out sofa in the living room. The kids didn't mind the sofa bed, although I would say it is mediocre at best if you have an adult sleeping on it. There is a washer and dryer and a unit which really is incredible. There is no maid service here which works out fine. We did not try the restaurant but her the food was good. It is right across the street from a safeway, ABC store, as well as what is supposed to be the best shaved ice place on the island but we did not get to try it.

The customer service was absolute garbage. They do not check in on you through your stay.

They added a resort fee to my room fee that I did not know about and never cleaned our room. When we asked for clean towels they seemed mad

The property was well maintained, very good location its close to everything groceries, airport & the beach. The unit that we stayed is very clean & very spacious. For sure we will stay in the same place next time we visit Kauai