Diamonds Mapenzi Beach

I want to start by saying that it was the first time I left Europe and I had the most beautiful experience of my life. Everything at Diamonds Mapenzi is superlative: the diversity of the food, cocktails, pool, vibe, cleanliness and so on. What surprised me the most was the kindness of the people there, always happy, trying to do everything so you can fell good. Except that every member of the staff were great and attentive, one young lady there, named Heriet became our friend very quick. She tought us to play " BAO", the traditional Zanzibari game, she sang with my and my wife at karaoke night and we had a great interaction with her while we were there. I strongly recommend Diamonds Mapenzi .10+

The PR and communications team have done a wonderful job profiling the hotel however the reality on the ground is quite different; the staff are lovely but could do with a bit more professional training; the meals are not exciting and once you stay a day longer it starts to taste bland and less than predictable. The rooms need a touch-up especially in the bathrooms where the tiles get slippery and sinks are too shallow; watch out for the tap water which shouldn’t be consumed at all so you are dependant on bottled water which you may have to keep asking for(treat the tap water so that guests can brush their teeth) Notable strangeness is the number of stairs you meet when accessing literally every part of the resort so if you have mobility challenges this is not the place for you (ramps and inclusive facilities are lacking…the check-in process is interesting and like no where else coz you an information overload from an exuberant staff member and then the checkout process is a puzzle…I didn’t feel like coming back when i was done. Spare a thought for the front line staff who help with luggage, they hoist it to the reception when you check in and then double back to take the same luggage to your room. The same process plays out when checking out, your luggage needs to be in eye view of the front desk when you clearing your bill ( note that the reception is located in the heart of the hotel which is quite inconvenient for guests- I suggest a location change to make it accessible and more user friendly You get new information thrown at you the moment you have checked in, for instance the daily charge of infrastructure fee and the fact that all the power sockets in the room are 2 pin so you have to borrow a top plug from the reception at a fee of $10…plan you excursions in advance coz there are some sneaky persons waiting to fleece you…some staff are disengaged and will want to make a quick buck on the side so just have local currency handy so that you don’t have to exchange your foreign currency, book you tour activity like diving and all in advance with a professional guide

Is the one of the best hotel we choose and has fabulous service and you its very calm for relaxing. Food is very delicious, drinks is awesome. Spacious room with immaculate decoration, nice activities big thank to Jamal and his team. All the department work together and helpful for the guests smoothly check in and out, the view around the main restaurant is gorgeous.Diamond is world class hotel has unique service and creative to make sure all the guests enjoyed. We had different evening events „Cinema under the stars was really good with the popcorn it was best moment to relax after excursion to Jozan forest. We really enjoyed the moment

We had the most fantastic time at diamonds Mapenzi! The staff are so friendly and helpful, every meal was outstanding with a nice variety daily, the beach and facilities as well as entertainment were incredible. I would highly recommend a stay at this resort.

We had the best stay here in June. The staff were amazing! The food was to die for and everyone just went the extra mile to make our stay special! Definitely recommend! The location is beautiful, away from the hustle and bustle but also close enough to all activities/trips and nungwi.

Good hotel, good services. Nice and professional team. Located in a beautiful area. Animation is minimalist but this is a pro for us. In particular we enjoyed the music which is always quiet and never loud. Very good food. We also recommend to use the Diving/Snorkeling office which is integrated to the hotel, on the beach: it is professional and the pricing is attractive compare to what we saw outside. (45 $ half a day of snorkeling in a beautiful area with a very professional team. I think it is fair). Only bad point for us: There was some noise during our stay because there is intensive work in a brand new hotel nearby, plus they are reworking some of their room. The hotel will be closed for few month next year as they plan to deeply rework the main area with the pool.