Hotel dekat Wakita Museum of Art, Karuizawa

After traveling for so many years, I must comment on this hotel: I chose this hotel for a summer study tour with my children this year. It is about a 10-minute walk from Karuizawa JR Station. I still walked with my children, and adults may be faster. The location is very good. It is also very convenient to walk to Yuntang Pond, the old Karuizawa shopping area, St. Paul Church, etc. Of course, you can choose to ride a bicycle. A little further south is Ohga Hall Theater and a children's playground. The facilities are very good. The children will play there for two hours every afternoon. The hotel staff is very nice. They called my name as soon as we arrived! And handed me the key. The breakfast is also delicious. Mr. Maruyama, the staff at the front desk, also gave the children ice cream and local Japanese cookies! The little sister who doesn't speak English also used the iPad translation software to understand my request. I couldn't find a shirt in the hotel. The manager Mr. Satou handled it in a very Japanese way. He apologized repeatedly and gave the children traditional Japanese cookies when we left. Because the flight was early in the morning, when we returned to the hotel the night before, the staff on duty at the front desk gave us a bag of food and drinks for breakfast! I have been traveling for so many years, and I have never seen a hotel treat guests like this! When we left at 5:30 in the morning, I thought there would be no one at the front desk so early. When I left the key on the counter, Mr. Maruyama came out, opened the door for us, sent us out, stood at the door of the hotel and said goodbye to us, and watched us leave. When we walked to the intersection and looked back, he was still standing there waving at us. It was a warm and beautiful Japanese way of seeing off guests... Thank you to the staff of the Shinonome Hotel! It added wonderful memories to our trip! Highly recommended to friends who travel to Karuizawa! Not only is there the most unique moss garden in the world, but also the most sincere service from Japanese friends! Thank you Shinonome, miss Shinonome!

I arrived at the hotel early, so I parked my car and left my luggage. Even if I walked through Karuizawa Ginza and was tired and came back, I asked for a little early check-in to drink tea in the lounge. But what about the welcome drink at check-in? I was asked, and for a moment ... ! I wanted to say that there was a welcome drink ahead. The room was upgraded and thanked. When you enter the room, everything is excellent! Cleaning is well done, the room is large enough and the quality of the bed is quite good. The hard side is the best. But the breakfast ingredients and seasoning were room for improvement, and the dining service was family level. We look forward to the up of manpower. We will stay again. Thank you for your help. Thank you.

The food quality of the Spanish set dinner and breakfast was excellent and beyond our expectation. All the staff including front desk and restaurant were very friendly and hospitable. The location is convenient and walkable from bus station or to the shops, the rental of bicycles was included in the room rate. Many places are accessible by bicycles and kind of convenient to cycling around. The free flow drinks and snacks was a very kind gesture and face masks were very thoughtful room amenities for the dry weather. I would highly recommend this hotel and look forward to next visit soon.

Kei Otowa Hotel is very close to the Karuizawa Shinkansen Station and has convenient transportation. The hotel has a scheduled bus to pick up guests to the station, which is a 3-minute journey and very punctual. This is the second hotel I chose to stay in on this trip. I have a good impression. The hotel is a French white building with a very European style. It is divided into the old and new building areas. The old building is being renovated. This time I stayed in the new building. The wooden staircase, the room is not too big or small, clean, and all toiletries are available. You can see the autumn scenery outside the window. There are 2 sets of breakfast to choose from, 4 different varieties of French bread and cakes, with Kei Otowa Forest's special orange and strawberry jam (available in the hotel's small shopping mall), which really surprised us foodies. It was so soft and freshly baked that it was too delicious. I remember it deeply. Breakfast was in a large restaurant. After careful observation, except for us, most of the people staying were RB people who came to Karuizawa for vacation. There is a small garden outside the hotel. The clear blue sky, fresh air, red and yellow leaves and fallen leaves are so beautiful that I can't express them in words. The hotel service is also good. If you ask about the restaurant, they will lead you in person. Turn left from the gate to the station, and turn right to go to Karuizawa Old Street, where there are various shopping stores and food stores. There is also a small road behind that is a rich area. The names of the villas are written on the door, but they are all empty. It is said that Karuizawa is the back garden of the rich in Japan, and it is true. We walked for more than 1 kilometer in the morning. The environment was very quiet and the air was excellent. I will stay in this hotel again if I have the chance.

Really a pleasure to stay here. Best is the service and kindness of staffs. Although the location is a bit far from train station, they provide shuttle services, which can even book by email! It also has a route to the ski park so that no worries in calling taxi. Walkable distance to the old Karuizawa street, plenty of restaurants makes the day easy. Perfect stay!

The staffs there are super nice, they are willing to help and provide suggestions on the itinerary. Even though we are not staying for the 2nd night there, they allowed our baggages for temporary storage. Overall, the room is nice, the staffs are great, location is very convenient! Will definitely come back next time if I go to Karuizawa. Thank you

One of the best hotel I have stayed in Japan recently. The hotel is new and everything is sparkling clean. Rooms are big and comes with luxury perks usually found in 5 stars hotel like L'Occitane toiletries, 60 inch LED TV, manicure sets (free), ice cubes in pre-packed, etc and not to mention the 2 private onsen (need to reserve online). For the price point, this is a steal. It is walking distance to main shopping street though most shops are closed by 5=6pm. Highly recommended and will definitely stay here again.

The location is good, about 13 minutes walk from the station. There are supermarkets, coffee shops, and bookstores nearby. The hotel can rent bicycles. It is very convenient for people who don't drive to come to Karuizawa to ride and walk on the weekend. It feels good to live in this location at this price. Before it was converted into a hotel, this building should have been a rest house for its employees by a certain company. The equipment is relatively old, but clean and sanitary. There is a toilet in the room but only a washbasin and no bathroom. You have to go to the large public bath on the first floor to take a bath. Although the large public bath on the first floor is not a hot spring, it is quite comfortable to soak in it. There is also a sauna room inside. I didn't book breakfast at the hotel. I rented a bicycle from the front desk in the morning. I rode a bicycle to Kumoba Pond to listen to the birds singing, and then went to SAWAMURA in the old Karuizawa for breakfast. It was very good.

I Like the cleanliness of the hotel. Room is spacious. The front desk staff could communicate in English. Good if you drive there. Else, it’s a distance from the train station. St Paul church is just opposite of the hotel. There’s also a Japanese shin nearby. There are good bakery shops nearby for breakfast. We were there on 2 weekdays and there’s not many people and not many shops open. The restaurant next to it serves good pasta and pizza. We had our 2 dinners settled there. Karuizawa is a beautiful place. You may have a morning jog nearby and it’s so serene running around.

This hotel is a bit remote to those not driving . But the rate is very reasonable and by taxi is short distance to everywhere near train and outlet for shopping n food . The hotel restaurant for dinner is very good with live music and cost is very reasonable with good service . But you need to do reservation in advance . There is a big supermarket a few steps away that you could buy fresh produce to cook simple meal in your room’s kitchen . The public pool is sufficient and cleanliness is fair . Overall a value for money hotel .