Hotel dekat Old Karuizawa Ginza Street, Karuizawa

I Like the cleanliness of the hotel. Room is spacious. The front desk staff could communicate in English. Good if you drive there. Else, it’s a distance from the train station. St Paul church is just opposite of the hotel. There’s also a Japanese shin nearby. There are good bakery shops nearby for breakfast. We were there on 2 weekdays and there’s not many people and not many shops open. The restaurant next to it serves good pasta and pizza. We had our 2 dinners settled there. Karuizawa is a beautiful place. You may have a morning jog nearby and it’s so serene running around.

One of the best hotel I have stayed in Japan recently. The hotel is new and everything is sparkling clean. Rooms are big and comes with luxury perks usually found in 5 stars hotel like L'Occitane toiletries, 60 inch LED TV, manicure sets (free), ice cubes in pre-packed, etc and not to mention the 2 private onsen (need to reserve online). For the price point, this is a steal. It is walking distance to main shopping street though most shops are closed by 5=6pm. Highly recommended and will definitely stay here again.

Great hotel! Went there on a snowy day, like a fairytale cottage. The house was cleaned very cleanly, and the breakfast was rich and delicious. An extra surprise was that all snacks and drinks in the hotel room were free, with a wide variety of even fresh macarons and small cakes. I was embarrassed to finish it, so I took away a can of apple juice. I am very grateful for the good memories provided by the hotel.

I arrived at the hotel early, so I parked my car and left my luggage. Even if I walked through Karuizawa Ginza and was tired and came back, I asked for a little early check-in to drink tea in the lounge. But what about the welcome drink at check-in? I was asked, and for a moment ... ! I wanted to say that there was a welcome drink ahead. The room was upgraded and thanked. When you enter the room, everything is excellent! Cleaning is well done, the room is large enough and the quality of the bed is quite good. The hard side is the best. But the breakfast ingredients and seasoning were room for improvement, and the dining service was family level. We look forward to the up of manpower. We will stay again. Thank you for your help. Thank you.

I stayed at this hotel with my wife and two children during a two-night trip to Karuizawa in early February. The hotel is around 100 years old and its claim to fame is that John Lennon has stayed there. The piano that he played on is still in the bar. Location: The hotel is near Old Ginza Street and around a 15-minutes drive from Karuizawa station. It was not difficult to find, but you must navigate a narrow approach to the hotel which is icy at this time of the year, so you must drive carefully. Cleaniness: The staff told me that the hotel was only recently and everything was very clean and in good condition. Service: The receptionist that conducted the check-in was probably the Japanese that spoke the best English that I had encountered on this trip. He spent a lot of time explaining the hotel to our family. The porter was also very helpful and polite. When we asked for extra toothbrushes and slippers for the children, housekeeping was very prompt in delivering them and even brought some children's robes for my sons. Facilities: The hotel did not have many facilities. There is a small shop, a bar and a french restaurant but not much else. Some rooms had private hot springs in them and they gave us the opportunity to upgrade. Our room, had a small balcony even though we were on the ground floor. It looked onto a wooded area so there was not much to see, especially at night. However, when it snowed the next morning, my kids loved going out and playing in the snow. I was particularly impressed by the breakfast. It was a simple American breakfast very well presented. It was very pleasurable to look out into the inner courtyard with it was snowing. Overall: I like this hotel as it has a lot of character. It is architecturally attractive and has kept a lot of its charm despite renovation. The staff are very professional and polite. I would stay in this hotel again.

After traveling for so many years, I must comment on this hotel: I chose this hotel for a summer study tour with my children this year. It is about a 10-minute walk from Karuizawa JR Station. I still walked with my children, and adults may be faster. The location is very good. It is also very convenient to walk to Yuntang Pond, the old Karuizawa shopping area, St. Paul Church, etc. Of course, you can choose to ride a bicycle. A little further south is Ohga Hall Theater and a children's playground. The facilities are very good. The children will play there for two hours every afternoon. The hotel staff is very nice. They called my name as soon as we arrived! And handed me the key. The breakfast is also delicious. Mr. Maruyama, the staff at the front desk, also gave the children ice cream and local Japanese cookies! The little sister who doesn't speak English also used the iPad translation software to understand my request. I couldn't find a shirt in the hotel. The manager Mr. Satou handled it in a very Japanese way. He apologized repeatedly and gave the children traditional Japanese cookies when we left. Because the flight was early in the morning, when we returned to the hotel the night before, the staff on duty at the front desk gave us a bag of food and drinks for breakfast! I have been traveling for so many years, and I have never seen a hotel treat guests like this! When we left at 5:30 in the morning, I thought there would be no one at the front desk so early. When I left the key on the counter, Mr. Maruyama came out, opened the door for us, sent us out, stood at the door of the hotel and said goodbye to us, and watched us leave. When we walked to the intersection and looked back, he was still standing there waving at us. It was a warm and beautiful Japanese way of seeing off guests... Thank you to the staff of the Shinonome Hotel! It added wonderful memories to our trip! Highly recommended to friends who travel to Karuizawa! Not only is there the most unique moss garden in the world, but also the most sincere service from Japanese friends! Thank you Shinonome, miss Shinonome!

The food quality of the Spanish set dinner and breakfast was excellent and beyond our expectation. All the staff including front desk and restaurant were very friendly and hospitable. The location is convenient and walkable from bus station or to the shops, the rental of bicycles was included in the room rate. Many places are accessible by bicycles and kind of convenient to cycling around. The free flow drinks and snacks was a very kind gesture and face masks were very thoughtful room amenities for the dry weather. I would highly recommend this hotel and look forward to next visit soon.

The staffs there are super nice, they are willing to help and provide suggestions on the itinerary. Even though we are not staying for the 2nd night there, they allowed our baggages for temporary storage. Overall, the room is nice, the staffs are great, location is very convenient! Will definitely come back next time if I go to Karuizawa. Thank you

This hotel is a bit remote to those not driving . But the rate is very reasonable and by taxi is short distance to everywhere near train and outlet for shopping n food . The hotel restaurant for dinner is very good with live music and cost is very reasonable with good service . But you need to do reservation in advance . There is a big supermarket a few steps away that you could buy fresh produce to cook simple meal in your room’s kitchen . The public pool is sufficient and cleanliness is fair . Overall a value for money hotel .

Nice hotel. Karuizawa Outlet is in a walking distance. But had to take the bus to ski area. The west ski area did not open at the time we stayed. The front staff was not that freindly. No power plug adapter for borrowing. When comparing to the price, it not worth it. The good thing is the location, that’s it. Hotel breakfast was awesome, the staffs were very nice, much nicer than front staff.