The Lumos Deluxe Resort Hotel & Spa

Super

+: чистота, разнообразие еды, коктейли в лаундже, пляж рядом, собственный аквапарк с горками, тренажерный зал и много возможностей для занятия спортом, вай фай работает везде, персонал почти везде русскоговорящий -: качество еды хорошое, но ожидали больше для пятерки, отель тянет на четверку больше, вечером нечего делать, никакой программы, много детей

Мы были в конце марта. В несезон немного холодно, но за цену в 45$ за ночь на всё включено, лучше варианта не найти. Персонал отеля очень старается! В отеле очень чисто. Еда разнообразная, вкусно, есть и баранина, и курица, и индейка, несколько видов рыбы, шашлык, мы попади на Ураза байрам, был торжественный ужин и турецкая ночь. Отдыхали 3 ночи, каждый день новые блюда. Посетили спа, там тоже всё было на высоте, массажисты старались! В отеле живет павлин, выходит к гостям на завтраке, иногда подлетает к балкончикам постояльцев. Забавно наблюдать за ним. В отель вернемся еще не раз, для нас это место, где можно отлично провести время

Номера чистые, просторные, до моря 5 минут прогулочным шагом, еда разнообразная, отель направлен на отдых с детьми, небольшой аквапарк, анимация, игровая комната, всё что необходимо для развлечения ребёнка. Из минуса - рядом с отелем прогуляться особо не куда, но если выбираете отель в формате бассейн-море, однозначно рекомендую. Есть небольшие прилавки с морской атрибутикой, так что сувениры приобрести никуда не выезжая из отеля можно.

This hotel has been amazing and we would definitely come again and recommend to all our family and friends. It’s clean and when you first walk in you get that wow factor. Staff are very helpful and friendly including security on the front of the hotel, one guy in particular always greets us with good morning or good afternoon, and asks how we are. The reception staff go above and beyond to help you and the cleaning staff we cannot fault. The lady on the 3rd floor has always exceeded our expectations. The facilities, food and staff have made our holiday one to remember. The food has been amazing, bar staff have been exceptional and the facilities have lots to do to keep you occupied, including live entertainment every night. This has been a wonderful experience and has only been made that by how the staff have been which has made our holiday one to remember and we will miss the hotel and staff when we leave on the 10th of July.

We were a group of 8 people (7 adults and one child). First of all, the distance from Antalya airport to the hotel is about 2.5 - 3 hours by minibus. At the hotel we encountered problems with accommodation, receiving a room for a family with a small child with a sewage smell, in another building where we were accommodated in the other 3 rooms, an extremely rude receptionist who, when we said that we would sleep in the hotel lobby (family with a 6-year-old child), said that we had nothing else! The manager did not show availability from the beginning and offered us an identical option with rooms on the ground floor in the main building, without a balcony with a strong sewage smell. They said there were no rooms available but we saw in front of us that check out had been done. Then they reasoned that they did not have staff to clean that room (it was 11:30 p.m.). But then staff were found to clean! After phone calls, nerves stretched to the max, the problem could be solved in an hour, which with a little tact and common sense could have been resolved without any nerves!. Enough food at all inclusive, drinks too. Cleaning and changing towels randomly depending on the room and the tub (in some daily, in others every 2-3 days). The option to go to the Alla carte restaurant one day turned out to be a fiasco: in fact, there was a choice between a Mediterranean or Turkish menu (in different rooms, and you couldn't go to both), a menu set by them (some salads as an appetizer, a creamy potato soup, lamb leg with mashed potatoes and a rice pudding). Whoever doesn't want what's on the menu has no other option! It's better to go to the hotel restaurant for dinner and choose what you want! The beach, a few hundred meters away, has coarse sand, the entrance to the water after two meters is quite steep (the water is up to your chest). There were big waves almost every day (5-6 days) and the red flag was raised. The beach bar does not serve alcoholic beverages except beer and wine. All the wines in the restaurants are only dry (nothing semi-dry, semi-sweet or sweet!). The snack bars at the Aqua park pool and on the beach have pretty much the same dishes every day (hamburgers, hot dogs, onion rings, french fries, pasta, raw salad). The ice cream bar is actually a cooler where they put ice cream on a stick, different flavors). The music from the nearby disco can be heard until 2 am (depending on the orientation of the room). At the indoor pool, they practice occupying the sun loungers with towels in the evening for the next day, or in the early hours of the morning (6-7 am). The water in all the pools is pleasant in terms of temperature. As a general conclusion: it is clearly not a 5 star hotel as we imagined, but it is acceptable for the price (1750 euros for 2 people). They certainly have something to improve but since the hotel is full all the time they are satisfied. Probably if we were to repeat the experience we would choose another 5 star hotel for severa