Hotel dekat Gunatilake Batiks, Kandy

It's hard to describe! I chose this hotel because it was said to be a 5-star hotel with the best view. Later, I saw on the Internet that it was a 4-star hotel. The actual experience was at most 4 stars. Next, I will elaborate on it: 1. The hotel reservation management is chaotic. When booking, I indicated that I needed 2 beds instead of a large bed. I arrived at night and was very tired after a long journey. When I opened the room, it was still a large bed. I communicated with the front desk and hoped to change the room. I was told that Douban was fully booked and could not be changed, so I had to send someone to dismantle the bed. After waiting for 20 minutes, no one came. I went to the front desk to argue. The front desk staff was sent to accompany us to the room again (a meaningless move. They neither changed the room nor helped us dismantle the bed. So they accompanied us back and forth to count the steps?) 2. The male waiter who was sweating all over came late. When he was dismantling the mattress, he stepped on the bed sheet with one foot. The picture is proof. I was too tired to argue. I also left a message to Ctrip customer service. The room is also very small and the facilities are old, so it is really not a 5-star hotel. 3. There are cockroaches outside the restaurant from time to time. The buffet looks rich but tastes bad. It is not as good as the previous stop, Bangladesh. I came back and stayed at the Courtyard by Marriott in Colombo and realized that the kitchen of this hotel is not good. The advantage is that the hotel environment is really beautiful, the mountain view is unbeatable, and monkeys pass by the balcony from time to time. Conclusion I hope the hotel will strengthen its management and Ctrip will strengthen the assessment and star rating of suppliers.

We had such a great time staying at The Summit. The staff are friendly and helpful, they made us feel at home. We had dinner on the rooftop and it was such a lovely experience. The surrounding is peaceful and quiet. The room is clean and spacious. The view is just gorgeous.

Facilities: The facilities are very new and should be relatively good in this area. There is an infinity pool on the top floor, and the view of the town is great. Hygiene: It is very clean and efficient overall Environment: It is very close to the observation deck in Kandy Service: The check-in efficiency is high, the service staff is very friendly, and there is a little monkey on the balcony and he actively asked me to see it

The hotel group is small but has boutique hotels across Sri Lanka. This w15 is located near kandy. There is a shooting club next to it and tatata gunshots can be heard during the day. The hotel itself is not big, with one house and one main building. As for the scenery, looking at the mountains, it feels a bit like Jiangsu, Zhejiang and Shanghai. Breakfast, lunch and dinner were all good. In terms of activities, you can choose hiking, cycling, tennis or taking a jeep to climb high. Special attention should be paid to the fact that the hotel channels have different prices, so carefully compare the prices.

The hotel is over a hundred years old, since 1844. I felt as though I went through a time portal when I stepped into the dining area. Part of the hotel’s appeal is the history of the hotel. Don’t expect a modern hotel but rather embrace the well-detailed history on display throughout the hotel. The hotel is located in the heart of the downtown area.

The room was clean and comfortable. Sitting in the lobby and around the swimming pool is very comfortable, you can be in a daze all day long! The surrounding environment is very good. There is a lake next to the hotel and a small hill opposite. Wake up in the morning and listen to the birds singing, by the way, there are many crows here😄

The entire team at Radh Hotel takes pride in what they do! Love their warm and welcoming service and the room was absolutely amazing. Warm and strong shower, spacious room size and comfortable bed. It was the highlight of our trip in Sri Lanka!

Overall stay in radisson kandy was pretty pleasant and comfortable. Room was very clean and presentable. Had breakfast and dinner at the hotel and the dining hall was spacious and the food was tasty with a variety of dishes. Roof top restaurants have a good variety of dishes with swimming pool and very view of skyline with visible kandy lake, buddha temples, mountains etc. Staff was very pleasant and ready to help for any requirements. Only was the availability of drinking water. Supplied only 2 bottles of 500 ml each and water cooler/ dispenser not available and guest had to buy additional water bottles at very high cost (compared to market rate. Hotel management can have a look at an issue of availability of drinking water. Otherwise the overall hotel stay was pleasant/ satisfying.

The bed was comfy. The view was amazing. The staff were very friendly. The location is very close to downtown but up a hill so very very quiet. The food is good, EXCEPT the mutton biryani. Don't order the Mutton Biryani it was just tough fatty meat that you couldn't chew unless you want to feel like you're chewing on an old piece of gum.

The reserved room bedroom has a loft that can sleep 3-4 people. The public areas and rooms are well decorated and maintained. The location is not far from the city center, but close to the road and railway. It is noisy at other times except at night. The hot water switch was hidden in the closet and was not turned on when checking in. There were no additional instructions. The front desk got off work at 10pm and could not be contacted, so I had to take a cold shower. There was a small gecko in the bathtub. Except for the soup, dinner was pretty unpalatable. The two types of fish I ordered were overcooked, dry, bitter, and maybe burnt. When I first checked in at 2 pm, I wanted to have laundry delivered to me. I was told that if I picked it up before departure the next morning, there would be an additional fee. However, I checked into another hotel of the same brand the day before and had laundry delivered at 10 pm the next morning before checking out. Washing, drying and ironing are done for free. What’s also strange is that the front desk helps you fill out the satisfaction survey feedback when leaving the store and asks you to sign it, while the previous one asked you to fill it out realistically. When you see the high score, you are also asked to provide suggestions for improvement. The difference in service awareness is evident.