The hotel is new and clean! The location is quiet, 10 minutes from the train station night market, to the Guihe Bridge to ride a bicycle (the hotel is free), and there is BigC nearby. I have to praise the front desk service and Trip.com butler service here. Because I booked the wrong time for my previous trip, I also booked the wrong time for staying in Beibi. After I found out, I immediately asked the hotel butler to contact the hotel to postpone the stay for one day. Although the negotiation was not successful in the end, the hotel butler has been doing his best to contact the hotel for coordination. Thank you very much! Moreover, the local lady at the front desk of the hotel, when we arrived at the original order, we were told by the front desk that the order had been changed, because the two sides were not fluent in English, so I asked the hotel butler to communicate. The front desk lady is also very patient, has been explaining to us, to change the room type, because the order is full, but I have been insisting on the original order. In this way, the standoff was held for half an hour, and the hotel was still very active to solve it. It was a free one-night stay. Trip.com also compensated for the difference in the price of the replacement room type. This service, let me see, after the problem, everyone actively solved the attitude. This is worthy of praise!
6 Ulasan