It wasn't our first time here as we usually stay when visiting the Kakegawa Kachoen, which is amazing. The hotel seems much more tired than last time, possibly the covid restrictions have been especially hard on Tsumagoi. It was busy, lots of families. Just seems worn out this time. The pool was closed, the activities as restricted and close early. The game center sucks. No ping pong or other things to have fun before or after dinner. Everything is closed. The outside onsen seemed less nice than last time. Also they don't provide towels, or anything. No illumination event anymore. As for the buffet, the quality seems to have dipped. Staff member are very nice. Windows in the room are very big, which is great. Just be careful at night or early morning...people outside can see well. Oh well. I wish them luck. It is a great place with huge potential, but I assume cost cutting is taking a toll on the quality.
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