Saray Pyramids & Museum View Hotel

Déconseillé totalement. Prenez la chambre basique. ET ENCORE ! L'hôtel a différentes qualités que nous pourrions rechercher en tant qu'européen. Si nous pouvions mettre 1 uniquement, nous le ferions. Ma femme et moi avions réservé la chambre de luxe avec le jacuzzi pendant 3 nuits pour les vacances tant attendues. Nous avions mis le prix en pensant que cela allait être bien, au moins 2 fois plus cher ! C'était le prix principal de notre voyage. Quelle déception quand nous sommes arrivés dans la chambre en voyant que: 1. Le jacuzzi est très mal placé et mal réglé. Nous arrosions tous les rideaux sans le faire exprès, et mettions de l'eau partout car pas du tout bien pensé. 2. Aucune pression dans le chauffe eau. Impossible d'avoir de l'eau chaude. Donc pas possible d'utiliser le jacuzzi. Donc nous avons payé un supplément pour rien. Impossible d'avoir de l'eau chaude aussi constamment à la douche. Cool pour 90€ la nuit. 3. Après 2 jours de plaintes, nous avons eu un peu mieux, mais toujours impossible d'utiliser convenablement le jacuzzi. 4. Pauvres en fourniture de savons gel douche etc. On dirait qu'ils font des économies sur tout. 5. Nous avons demandé gentiment s'ils pouvaient faire un geste pour les désagréments, comme au moins nous rembourser la différence avec la chambre de base. RIEN DU TOUT. 6. Les services proposés comme les excursions sont extrêmement chères. A eviter. Vous croyez quoi ? Être riche et fournir un service à ce prix est convenable ? C'est bien au dessus du marché pour rien. 150€/personne pour le voyage à Alexandrie quand on a eu 75€ avec un guide très sympa que nous avons même invité au restaurant. Vous allez avoir une mauvaise réputation. Nous attendons un geste de votre part.

Missing basic room amenities like toothbrush toothpaste. Comb & necessary daily uses items Even though no drinking water bottle inside the rooms Whole

The service was great. Everyone was friendly and attentive and ready to help. The staff were at the front desk at all hours of the night. The rooftop views of the pyramids and the museum in the day and night are fantastic. The breakfast buffet has a wide variety of foods to choose from and lots of seating. My Uber account wasn’t working, so the hotel was able to order me one. It came with a surcharge, but it was better than taking a taxi. There’s AC and plenty of space and storage in the room. Everyone has a good grasp of the English language. There is a great outdoor area to just relax day or night and next door is a tiny market for snacks and an oil shop. There are only a couple of cons: 1. They don’t take old or work out USD bills 2. I was given inconsistent pricing for the excursions they offered, so I booked most of them elsewhere 3. My room had no ventilation and I was unable to open my window. Also, after room service came in, it would smell faintly of cigarettes. 4. I was hand-washing and hanging clothes and housekeeping kept shutting the door to the bathroom so my clothes couldn’t dry and smelled moldy. The housekeeper for my floor didn’t speak good English, so it was a lost cause. 5. The tv only had like 10 channels and all Arabic and mostly news and religious Overall, I would book this hotel again, but maybe request a room with a window that opens or bring a mini-fan and room spray.

We loved our stay at Saray! Beautiful room, epic view, amazing breakfast & wonderful staff. We also booked many tours through the front desk - beach buggy trip, Nile River dinner cruise & full day Cairo/Giza/Pyramid & Sphinx tour with a guide. The prices were inflated & additional fees were still expected but the convenience made it all worth it.

If you want to be close to the pyramids, this hotel is well located. It's on a quiet street that is only a short drive from the GEM and Giza pyramids. However, there is nothing around the hotel and it's not pleasant to walk. The view from the rooftop and restaurant is nice, but not really from the rooms. Although I could see the pyramids from my room, there was a lot in the way and the windows were small and in the corner. My friends had the nice room with the windows on two walls, but there view still wasn't all that great. The pictures of the rooms make them look better than they really are. The staff are friendly and breakfast is great.

房間很大，設施很新，也很乾凈。樓頂可以看到金字塔，衹不過最近在裝修，拍照不方便。員工服務很好，前台小姐姐去機場打車幫我和司機溝通，早上打車去金字塔的時候，員工看到第一輛接我的車又把我送回去還問我怎麼回事需不需要幫忙。