Sueno Hotels Deluxe Belek

Ulasan Sueno Hotels Deluxe Belek

Sueno Hotels Deluxe Belek

Akkınlar Mahallesi, Taslıburun Caddesi No: 4 Kadriye-Serik/Antalya, Kadriye Mahallesi, 07525, TürkiyeLihat Detail Hotel
Sueno Hotels Deluxe Belek
Sueno Hotels Deluxe BelekSueno Hotels Deluxe BelekSueno Hotels Deluxe Belek
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Ulasan Tamu tentang Sueno Hotels Deluxe Belek

9.3/10
Sangat Baik
45 ulasan
Ulasan terverifikasi
Lokasi9.3
Fasilitas9.3
Layanan9.3
Kebersihan9.3
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Semua ulasan(45)
Ulasan positif(37)
Ulasan dengan foto/video(15)
Buruk(3)
frances k
Check-in Jun 2025
Keluarga
10/10
Fantastis
Diposting pada 11 Jul 2025
Fantastic hotel deserving of 5 stars and more. Had everything required for a perfect holiday. A big thank you to the all staff, so many I couldn't begin name them all. However, Azezi ( housekeeping) who kept our room clean and replaced anything required, she always had a lovely welcoming smile. Ramil from the restaurant, who greeted us when dining. Ayse Cagler who went round the poolside offering snacks/drinks from the pool along with trays of ice coffee & chilled cloths during the afternoon sun. Big John from the poolside bar, always welcoming and funny. Reception staff, were welcoming and helpful. Truly a hotel that caters for all.
Terjemahkan
Tanggapan dari Properti: Dear Frances K., Thank you very much for your wonderful feedback and for sharing your kind words about your recent stay with us. We’re delighted to hear that you had such a fantastic holiday and that our team helped make your experience truly memorable. It brings us great joy to know that you appreciated the service from various departments, including housekeeping, restaurant, poolside, and reception. Your compliments will be shared with the entire team as a great source of motivation. We hope to welcome you back again soon for another exceptional stay. Warm regards, Sueno CRM Team
Erliabrian
Check-in Jun 2025
Keluarga
10/10
Fantastis
Diposting pada 10 Jul 2025
Kangoo Jumps with Anastasia excellent,good job. The hotel is very good. Staff very friendly. This hotel really clean. Animation team amazing. Every day more energy.Super. About food in the this hotel,good,very delicious. Thank you very much.
Terjemahkan
Tanggapan dari Properti: Dear Marsela, On behalf of the Sueno team, I would like to thank you for your kind feedback. We are truly pleased to hear that you enjoyed your stay, appreciated the cleanliness of our facilities, the delicious food, and the friendly attitude of our staff. It is also wonderful to know that our animation team contributed positively to your holiday experience and added energy to your days. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another memorable stay. Kind regards, Sueno Hotels CRM Team
ILgar H
Check-in Jun 2025
Keluarga
8.0/10
Luar Biasa
Diposting pada 3 Jul 2025
All was good. The most people were friendly and happy to help. All foods are really delicious and many sorts. Entertainment guys were nice to all people. Some areas should be provided with designated smoking points or places. Thank you All Sueno Team. Specially Nastya, Tofiq, Dana, Berk.
Terjemahkan
Munaza H
Check-in Mei 2025
Pasangan
10/10
Fantastis
Diposting pada 21 Jun 2025
Staying at the Sueno Delix hotel Belek and has been an amzing experience. A few days into our stay we had a few issues with the room, complained to Guest Relations and they went out of their way to resolve to issues. Upgraded us to pool and sea view room and kept following up to make sure we were happy. A big th ak you to Elnaz who has been amazing. Hotel was great, facilities have been fantastic and so much to do for children. All staff have been great. Would definitely recommend and come back again
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you so much for taking the time to share your kind feedback. We're truly delighted to hear that your stay at Sueno Hotels Deluxe Belek has been an amazing experience overall. It means a lot to us that our team was able to promptly address and resolve the issues you encountered, and that the room upgrade added extra comfort to your stay. We're especially happy to know you enjoyed the facilities and found plenty of activities for the children—creating memorable experiences for all our guests is what we strive for. Your appreciation for our staff’s efforts is sincerely valued and motivates us to continue delivering exceptional service. We look forward to welcoming you and your family back for another unforgettable holiday in the future. Warm regards, Sueno CRM Team
Kresimir M
Check-in Mei 2025
Keluarga
10/10
Fantastis
Diposting pada 19 Jun 2025
Great hotel for families, with all inclusive...besides great food and pools all sports entertainment in offer as well... With disco club, gameland and nightclub all kids can be very happy.. There is lolipop club for taking care for small kids as well 24/7... Everting else u have to come and see your self...
Terjemahkan
Tanggapan dari Properti: Dear Mr.Kresimir M, Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay and appreciated the variety of activities, entertainment, and facilities for both kids and adults. It’s especially great to know that our Lollipop Club, pools, food, and entertainment made your family holiday enjoyable and comfortable. We truly hope to welcome you and your loved ones back again soon for another memorable experience. There’s always more to discover! Warm regards, Sueno Hotels CRM Team
Artificii Craio... B
Check-in Mei 2025
Keluarga
10/10
Fantastis
Diposting pada 18 Jun 2025
We are here 10 days from Romania. And very thanks for spa masaj is very good. Especially entertainment team is so helpful and so friendly persons. Thanks for great holiday. Food is great by the way . Thanks for Guldana and Yucel Dj. See you next year me dear friends
Terjemahkan
Tanggapan dari Properti: Dear Mr. Krzysztof, Thank you very much for choosing Sueno Hotels and for sharing your valuable feedback. We are truly delighted to learn that you enjoyed your ten‑day stay with us and that the spa massage, entertainment team, and overall experience met your expectations. It is especially rewarding for us to know that the genuine efforts of our team contributed to making your stay memorable. We sincerely thank you for your kind words and look forward to the pleasure of welcoming you back next year for another wonderful vacation. Warm regards, Sueno Hotels CRM Team
Sightseer35103429341
Check-in Apr 2025
Bepergian dengan teman
10/10
Fantastis
Diposting pada 3 Mei 2025
Great time here I will come again staff are excellent, we had a wonderful stay at Sueno hotel deluxe. Staffs were friendly The food was delicious , with a rich open buffet, pol and beach areas were also great we’d definitely love to come back again! For staffs Emir and Naz very very good persons
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you so much for your kind words! We're thrilled to hear that you had a wonderful stay at Sueno Hotel Deluxe. It's great to know you enjoyed the food, pool, and beach areas, and that our staff made a positive impact on your experience. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay. Your satisfaction is our top priority, and we're delighted to have had the opportunity to serve you! Best Regards, Sueno CRM Team
Ulimat1
Check-in Feb 2025
Bepergian dengan teman
10/10
Fantastis
Diposting pada 21 Mar 2025
Perfect! Excellent food and friendly staff. The golf was marvelous! The rooms are very spacious and the cleaning was excellent! The guest relation staff ws very friendly and helpful. The spa was luxurious and nice. We will certainly come back.
Terjemahkan
Tanggapan dari Properti: Dear Ulimat, Thank you for your kind feedback. We are delighted to hear that you enjoyed the food, our friendly staff, and the spacious rooms. It's wonderful that you had a great experience with the golf course and spa. We truly appreciate your compliments on our guest relations team and cleaning service. We look forward to welcoming you back to Sueno Hotel in the future. Warm regards, Sueno CRM team
Adopted D
Check-in Feb 2025
Bepergian dengan teman
10/10
Fantastis
Diposting pada 2 Mar 2025
Excellent hotel. The facilities have been second to none and the room is one of the largest I’ve stayed in. Food is varied and I’d consider exceptional, and I’ve stayed in a lot of all inclusive hotels. The staff are friendly and although we have not managed to enjoy the outdoor facilities as it’s off season, the pool and sauna inside has been excellent Golf courses on site are also fantastic - at the clubhouse I’d highly recommend the pizza and pasta, cooked fresh on site. The beer on tap is also some of the easiest to drink and the cocktails are great. Overall a 10/10 trip and I’ll definitely be back. With wife, kids and naturally with friends too.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for your fantastic review! We’re absolutely delighted to hear that you had such a wonderful stay with us and that our facilities, dining options, and service exceeded your expectations. It’s great to know you enjoyed the spacious room, indoor pool, and sauna. We’re also thrilled that you had a great experience at our golf courses and clubhouse—our team will be so pleased to hear your kind words about the freshly prepared pizza, pasta, and drinks! We truly appreciate your support and can’t wait to welcome you back, whether it’s with your wife, kids, or friends. Whenever you decide to visit again, we’ll be here to make sure your stay is just as memorable. Best regards, Sueno CRM Team
Wildrose661
Check-in Des 2024
Keluarga
10/10
Fantastis
Diposting pada 13 Jan 2025
We were in March 2024 in this hotel. The hotel is large, has beautiful interiors, after the season there are not many attractions but the sun was shining, flowers were blooming, the hotel has a large swimming pool with heated water so there was no need to use the outdoor one. The hotel bars are great, original Western alcohols, delicious sweets, excellent service, in the restaurant dishes of many world cuisines. We will gladly come there again .... and the golf course, even two courses, great!
Terjemahkan
6/13
Tanggapan dari Properti: Dear Guest, We sincerely thank you for taking your valuable time to share your 5-star rating with us. We’re delighted to hear that you enjoyed your stay in March 2024 and appreciated the beauty and comfort of our hotel. It’s fantastic to know that you enjoyed the blooming flowers, the heated indoor pool, and the wide selection of drinks and sweets at our bars. Your kind words about the variety of dishes in the restaurant and the excellent service truly make us proud. We’re also thrilled that you found our golf courses exceptional and that they added to your overall experience. We look forward to welcoming you back for another memorable stay! Warm regards, Sueno Hotels CRM Team
Bojan C
Check-in Jan 2025
Bepergian dengan teman
10/10
Fantastis
Diposting pada 1 Feb 2025
ITS our first time in sueno i stay in room 3235 and our room was so good with a very nice sea view . Food was so good . I like everything about this hotel IT is really beatifull , great great relations team Elnaz was so attentive she assist us a lot . I will choos this hotel again .
Terjemahkan
Tanggapan dari Properti: Dear Bojan C, Thank you for your kind words and for choosing Sueno Hotel for your stay. We are delighted to hear that you enjoyed your room with its sea view, as well as our cuisine and overall service. It is wonderful to know that our guest relations team made a positive impression. We truly appreciate your feedback and look forward to welcoming you again. Best regards, Sueno CRM team
Tamu
Check-in Jul 2025
Lainnya
10/10
Fantastis
Diposting pada 1 Agt 2025
Verry nice hotel, big and nice room, good food & beverages, nice activities & entertaiment. We feel perfect! nothing to complain!. We had deluxe room sea view - perfect to sleep with balcony door opened, to ffel the breeze!
Terjemahkan
Trip44452274433
Check-in Des 2024
Bepergian dengan teman
8.0/10
Luar Biasa
Diposting pada 30 Jan 2025
Large, all inclusive hotel that served us well on a 7 day golf trip. Food - plenty of choice and good quality. Drinks great including many international brands. Entertainment most nights OK. 2 golf courses attached to the hotel were good and challenging.
Terjemahkan
Tamu
Check-in Jun 2025
Lainnya
4.0/10
Diposting pada 29 Jul 2025
I stayed at Sueno Deluxe Belek in a Deluxe Room, and my experience was extremely disappointing due to an air conditioning problem that lasted over 7 hours without any effective repair. Although I requested a room change, I was moved to another room of the same category with the exact same issue! This is absolutely unacceptable for a supposed 5-star hotel. The hotel refused to upgrade my room or refund my money, instead shifting the responsibility to the booking agency, which made the situation even worse and left me feeling disrespected as a guest. The service is very poor, and I would strongly advise against this resort for anyone looking for a comfortable and respectful stay. I hope the management makes major changes and treats their guests with more respect.
Terjemahkan
Tamu
Check-in Jun 2025
Keluarga
6.0/10
Diposting pada 28 Jul 2025
Stayed here for 10 days from 18th July- 28th July with. Family of three in room 6233. I have mixed feelings about the hotel. The pros and cons during my stay are as follows: Pros: • we done 5 al a carte restaurants. The Asian al a carte was brilliant and by far the best for me and a Special mention to mustafa who was very friendly, professional and gave great service throughout. • Large rooms • Large pools • good slides for the kids Cons: • the room had a frustrating fault with the door were the red light would come on and I would have to go down to reception to solve. This happened 5 times during the stay and was very frustrating from the 6th floor. My father in law who stayed in a different room also had this problem. • the air conditioning in the room was ridiculously loud. I kept getting woke up in the night due to the noise and so had to turn it down so that I could get to sleep but then the room would be too hot. The air con also had a terrible leak from ceiling which my daughter slipped and fell on last night. Please fix this in room 6233. • Pool temperatures were the hottest I’ve ever witnessed. When I raises this with guest relations the manager came and said that the pumps in the pool were broken and these were provided by an external company. • on 20th July there was yellow mold in the pool near were my daughter was swimming to which I told the lifeguard. They fixed this a few hours later but not what expect from 5 star hotel. • service around the pool for drinks was almost non existent and the worst I’ve come across. I gave tip on day 2 thinking would help with more drinks but actually got worse. I think we got asked on average once a day for drinks which is poor compared to other hotels we’ve stayed at in Antalya for the past 7 years. We generally had a good time and found all staff very friendly and helpful but unfortunately the facilities/equipment let it down and needs looking into. Food in the main restaraunt was same every time we went there but we found it ok. I probbaly wouldn’t go back here for the price we paid as find a lot better value elsewhere in Antalya.
Terjemahkan