EuroParcs Kaatsheuvel

The pools were both shut and so our children, particularly 2 teenagers, were quite bored as the other range of activities are very limited. My sons liked the football cage but my teenage daughter found it very boring as the only Activities on offer are for younger children. We paid a lot of money each day to go out to places to remain occupied so the £1250+ that we paid for the accommodation was very expensive as little was included. The WiFi was very poor and kept cutting out or buffing. The shop was very basic and could not buy many things so we visited the local Jumbo or Aldi which are a 5 minute drive away. Jumbo is expensive! No hand soap provided in the home or in the shop. The indoor play area is small and only suitable for younger children. We had 2 teenagers with us who were very bored on the days we stayed at the park. The accommodation 4x4 was lovely and very well presented. However, the deluxe package of €173 which we paid in addition was very overpriced. As we had to pay an extra €69 for bedding even though the €173 included beds being made, you can’t make beds without having bedding, so it is normal to assume that bedding would be included. The starter package included 2 dishwasher tablets, a tiny bottle of washing up liquid, shampoo and conditioner but we were a family of 6 so it lasted 1 day. It did include 6 coffee pods but only 2 tea bags. We left the park on the lazy checkout so this was beneficial as we didn’t have to worry about cleaning or emptying bins etc. However, we can get this at many other Eurocamps which have much better facilities and activities on offer. We won’t return to this parc and much prefer Eurocamps, the accommodation may not be a luxurious at Eurocamps but facilities on the ones we have visited have been better and more suited to families with different aged children. We are foster carers and have children aged 7,8,12 and 13 and this park wasn’t suitable for the teenagers.

Sadly we have had a horrible experience with EuroParcs. We booked a last minute holiday 2 weeks from start date and then realised one of our passports was expiring in 2 weeks and you need 3 Months or more on your passport to travel from UK to EU. I have been trying to contact EuroParcs daily by email for the last 7 days and am not getting a response. I managed to bite the bullet and telephone them at £2.75 a minute and spoke to a man who said he could see the dates and he’d be happy to change them as could see it was a last minute reservation. He then went on to ask if could I call back tomorrow as his manager was unavailable to approve the change. I explained that it was very expensive to call their help line and was there another way to communicate. He said email would be fine. I have not heard from anyone on the last 5 days and their office is closed today. DO NOT BOOK WITH THIS COMPANY FOR LAST MINUTE TRIPS AS THEY ARE IMPOSSIBLE TO CONTACT IF YOU NEED TO REVISE YOUR LISTING. WE ARE NOW OUT £600.

Hele fijne vakantie gehad in een glamping tent. De tent was schoon bij aankomst en van vele gemakken voorzien. Bijv. een airco. Je hoort wel in bed de snelweg in de verte, daar moet je tegen kunnen. Totaal geen last van muggen gehad. Gelukkig veel te doen op het park. Leuke minidisco en show ‘s avonds. Veel speel gelegenheden voor dochter. Ouders kunnen lekker op het terras zitten. Het steakhouse is overigens wel een enorme aanrader! Echt super gegeten voor een goede prijs. Er zit ook een Albert Heijn op 5 minuten rijden. Veel gebruik gemaakt van het buiten zwembad. Binnen waren we van op de hoogte dat deze dicht zat, was geen enkel probleem. Wij hebben ons prima vermaakt en komen zeer zeker weer terug.