Efteling Hotel

Our stay at the Efteling Wonderland Hotel had some notable aspects, both positive and negative. Upon arrival, we were disappointed by the lack of essential information. We weren't informed about the check-out time, breakfast hours, or the crucial nighttime park access closing time for hotel guests. This last point caused significant inconvenience. On one occasion, we were told by hotel staff that the access closed at 11:00 PM, only to be later informed at the park entrance that it was 10:30 PM. This inconsistency in timing makes it difficult to plan your evening and return to the hotel efficiently after a day at the park. Another issue we encountered was with our room. We arrived at the hotel to check in around 12:00 PM, but our room wasn't ready until the standard 3:00 PM check-in time. When we finally got into our room later that night, after a full day at the park, we found the air conditioning blasting at full fan speed and set to a frigid 18 degrees Celsius. The room was ice cold, which was far from ideal when all we wanted was a warm shower and to get comfortable. To add to this, upon entering the room, we also found a dust cloth and a cleaning staff report, which gave the impression that the room hadn't been thoroughly checked or prepared before our arrival. We went down to reception to complain about the temperature, and while they adjusted the thermostat from their central system to 22 degrees Celsius, they stated that the entire hotel was kept at the same temperature. Regardless, having a room set to 18 degrees for an extended period, especially from noon until late evening, meant it remained uncomfortably cold and unwelcoming. For a 4-star hotel, we really expected a more comfortable and welcoming room environment, and certainly one that felt completely ready for guests. On a positive note, the breakfast provided was good. Overall, while the hotel offers proximity to the park, the issues with communication regarding essential timings, the uncomfortable temperature of our room upon arrival, and the oversight in room preparation significantly impacted our experience, particularly for a hotel of its supposed star rating.

We ended a 10 day stay in the Netherlands with 2 days in the Wonder hotel as a surprise for our 4 year olds. They absolutely loved it. The room was well presented, the beds were very comfortable, the whole place was spotless and the services was faultless. The girls especially loved the character meet and greets and breakfast and dinner. LOVED the use of the digital key to check in: lifesaver when you're at the end of a busy travel day with fractious children who just want to get in quickly. We did eat at the restaurant one evening and although this was nice, it was very expensive and the concept was a little odd (you had to order 2 dishes for starters and mains which didn't necessarily go with each other) Our 4 year olds loved Efteling park and the hotel really was the cherry on the top. We are already planning our next visit.

We visited the Efteling Hotel last October and my son has been obsessed ever since. He was so excited for our second stay but the poor thing contracted a terrible sickness and diarrhoea bug and was unable to visit the park. The hotel staff were amazing, showing genuine concern for our son and did everything they could to help us, including sending medical care, collecting medication from the pharmacy, sending cleaning services and providing lots of extra towels and bedding. Thank you so much to Marreke and Barbara who went above and beyond, sending our son some lovely presents and a card to cheer him up while he was ill in bed. This was such a lovely gesture and we were all touched by it. He was especially pleased with the VIP tickets they gave him to let him skip the queue on a ride, and this meant he got to go on symbolica (his favourite ride) before we went home on the last day when he felt a bit better. I would also like to thank Maarten on reception who assisted with cleaning when other staff refused. He came to the room himself with rubber gloves and cleaning supplies! There were so many other amazing staff but there are too many to name. The fantastic staff at the hotel meant the trip was not a total loss and we will never forget their kindness. We hope for a more successful visit next year! The room was comfortable (pillows were a bit lumpy) and breakfast was fantastic.

I have to say i love efteling but for me the beds ruined it as they are like hospital beds super hard and not comfortable..after a number of days at the park sleep is what we needed and everyone found the beds uncomfortable which led to grumpy children. The hotel facilities are lovely plenty for everyone at breakfast and we had a meal one evening in the restaurant. Easy to walk into the park. The pool in the other hotel is fun for a break from the park and was super clean.

The hotel is a magical experience! The room was enchanting and comfortable, and the breakfast was excellent. We stayed in the Roodkaptje suite, and it had everything from amenities down to a mock fire place! It is a perfect place for children and adults alike.

The most magical experience and the best hotel we've ever stayed in! We stayed in the gilded suite as a family of 5, the staff were all so lovely and made the kids feel like superstars. The room itself is full of little magic touches, I won't spoil it but it was utterly magical! Breakfast was superb, loads of choice and feels fancy but obviously very very child friendly which is so relaxing and lovely as a parent, if there's a spill it's no trouble at all. There's a soft play right next to the bar which is also so handy at the end of a long day at the park. You can get access to the park 30 minutes before the main gates open which means you get to the front of all the queues which is worth it's weight in gold!