My family and I want to thank everyone who made our stay great. Anthony, Rebecca, Rabih, Ghassan, Emmanuelle, the doorman, sorry for those we forgot the name. You are truly an asset to this hotel and you made our stay very enjoyable and we truly felt at home. We will not forget and make sure to come say hello next time we come to Lebanon! The rooms are big and clean with nice views over Jounieh. The hotel has a nice swimming pool open 24/24, perfect fora night swim! The only bad experience we had is because of Firas, the F and B "manager". We stayed 3 weeks in the hotel and he made us pay for one small food that we took outside of the breakfast time. When we took the food, he didn't tell us that he would make us pay it, which is deeply unprofessional. You should be ashamed of this attitude. You truly know nothing about hospitality.
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