Comfy & Stylish Suasana Suites JB City, Next to Komtar JBCC

Good location, just a little noisy from the bar downstairs and soundproof not that great (can hear neighbour / upstairs moving chairs sound. A bit of a bummer was that I have asked to setup sofabed given my booking was for 3pax. However, it was not done when we checkin at night, so extra manual work to do. (I’d wanted to rest immediately as I’d informed host I’ll be checking out super early next morning)

I love how easy it is to obtain the card key from mailbox as it is the same level as the lobby. Feels homely and there is 24/7 lepak one corner in front of the location

I am giving an average rating for the following reasons 1) the key box lock was difficult to open but if there is damage the property owner wants guests to bear the cost. Unreasonable.I took the help of security to open the mail box. 2) the roof of drawing room had some mould near the AC 3)the faucet in the bathroom was not there at all. Feedback was provided immediately.very sad as they want to hold deposits but don’t want to keep the property in shape. I am waiting for the property management to respond to my request for the deposit refund. They are yet to respond.