AmericInn by Wyndham Johnston des Moines

Good Location, Beautiful Establishment, Great Breakfast & Friendly Excellent Staff

The room was old and beat up. There were stains on the chair and the bathroom shower leaked after it is shut off. In the morning there were no plates for breakfast.

Upon check in no one was at the front desk. Found a bell that was hidden behind a sign, rang it and still no one answered. Waited about ten minutes for a young women to come to the front. Told her we needed to check in and asked how she was. She said not good and that she was hot and aggravated because her “ba——- cheap boss” and that she just had to move things out of extra rooms that were typically storage rooms to have ready for guests because other rooms AC had gone out and the door locks weren’t working. Her rant was long and impressive for someone trying to check in to her hotel, I finally asked if we should honestly just go elsewhere. She did respond no that it would be fine. So we got room keys not anticipating this to go well. First impressions the room was clean to everything you can see. Opened the kitchenette cabinet doors to find sacks of groceries from previous guests that had been expired for months. Meaning no one had been in that cabinet in gosh knows how long. We booked a room with a king and a sleeper sofa. No one expects sleeper sofas to be fabulous but this was BAD. No one except an exhausted child could sleep on this thing. 100% pure springs. Reservation listed two adults and two kids. Bag of bedding for the sleeper sofa only had one pillow. Went to the front office to ask for a second and was told there weren’t any. Seriously? Location was great, property has good bones but needs an overhaul and a new night checkin from the one we had.