Guest User
February 17, 2025
First of all, the room we checked in was a room with a window that couldn't be locked. As soon as we entered the room, we first checked the safety issues and found that the window couldn't be locked. Then it was less than half a meter away from the terrace opposite (it was a distance that could be reached in one step). It was very unsafe. Then I communicated with the customer service at the front desk in time. The attitude of the store owner was extremely bad. The store owner said: Although the window cannot be locked, we can guarantee your safety with our lives here. It's absolutely fine. He refused to change our room (I really want to laugh at this point. You are 250, right? You guarantee me with your life, no problem? But now I want to laugh when I think about writing a review. People really laugh when they are speechless to the extreme). Then I insisted on not staying. Later, I went downstairs to the front desk to communicate with the front desk staff. It was also very arrogant. The attitude was very bad. Let us stay if we want to stay, and get out if we don't want to. The environment is like this. (The store owner didn't know at the beginning that I had booked 5 rooms. Other partners hadn't checked in yet, so I checked in first.) Later, I said to check out. The store owner asked me to refund, but when I said to refund 5 rooms together, I immediately became timid and panicked. Then another person was changed to communicate with me, and the subsequent room was changed as shown in other videos and pictures First of all, there were 3 spiders crawling on the bed as soon as we entered the room. Then there were hairs all over the bed. The quilt and bed were extremely dirty (because it was too late and we couldn't book another room, we had to take off the clothes and get disposable sheets overnight. We didn't even dare to cover ourselves with the quilt that night. We had to wear our down jackets and sleep on the disposable sheets we bought without the quilt). Also, the bathroom was so dirty that I couldn't bear to look at it. The water was just like the shower. I really laughed to death at the shower. I was speechless. Then the sewer was completely blocked and flooded. After the first person took a shower, it took an hour for the water to stop flooding before the second person could take a shower. The above mentioned is the same situation in room 5. It is dirty and messy. The bathroom is flooded. It is simply not a place for people to live. I feel that the quilt will not be washed. Whoever lives there will be unlucky. Not getting skin diseases is the biggest comfort the store has given me. The store is simply a ** from a poor and remote place. He is so arrogant and relies on being a local.
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