Ocean Spring Resort Chengdu - MGallery

This resort is nothing short of amazing and I would definitely rate this resort 10/10! I have a young toddler aged 18MO & elderly parents above 70YO during this stay and we absolutely loved our stay here. Value-for-money (we stayed during off-peak season, weekday, about RMB1000/night for our original room type), relatively new, clean & big rooms. Some noteworthy details: - Service is top-notched. Staff were friendly & very helpful. We could see that they really put in their heart into the work they do. They even gave our little one a panda toy & she loves it - a really nice gesture by the resort. - The resort is located at Jintang, a hot spring precinct. With Trip.com, we booked the hotel bundle/package and it was fantastic. The key items in the package include: (a) A free strawberry picking experience at a nearby humble farm called 许姐草莓采摘. Each booking entitles you to 500g worth of strawberries (transport at own expense, only about RMB10 by Didi). The strawberries were big and juicy, we were lucky cos they are in season now! (b) 40-min Himalayan Salt Therapy/Bath for 1 pax/room (c) Outdoor hot spring experience for the whole family (my 18MO loves it too!). There are many pools to choose from & we could find one which was not too hot for our baby. This is otherwise chargeable from RMB228/pax to RMB468/family of 2A1C. (d) Bicycle rental, but we didn’t try it as it was too cold. - Resort looks amazing, both indoors & outdoors! There were a number of activities for children to enjoy too but our naughty one is too young to appreciate it. Older kids will love them. - We also loved the hotel’s concept of having complimentary bottles of distilled water etc. which is really important to us as we needed a lot of water for our baby’s food. This meant that that we did not have to go to the trouble of finding a supermarket, which is quite a distance away. - We managed to snag a free upgrade to a Spring 2-Bedroom Villa due to our Accor Gold membership & it’s low peak season. All villas come with private pool - ours was available both on L1 & L2. - Hotel uses quality furnishing & Toto toilet, definitely a plus. Water pressure is great too. - We had all our meals at L’Orange as there are no nearby eateries & our time is limited due to our baby. The steamboat set is pricey but highly recommended! The fish & lamb meat (can be changed to beef at diner’s request) were fresh & really good. We liked all the other meat dishes too except for the dumplings. If you have Accor Plus membership, the usual discounts are available too. The hotel breakfast is also at the same restaurant. Breakfast selection was good even though there were not many guests. Areas of improvement: - Resort was able to provide a baby cot for our 18MO. However, the mattress was a little hard & the cot was creaky, it kept our baby awake. - The air-con ventilation vents are directly above the baby cot and it became too cold for our baby in the middle of the night. Couldn’t adjust the temperature no matter what. The staff managed to made it warmer the following night but it resulted in some loud noises, probably issues with the damper. - Rooms can be a little cleaner (e.g we saw dust balls on the floor). Thank you Ocean Spring Resort Chengdu! We had a great stay here. Will definitely be back!

Great Stay

環境很不錯，景色很美。服務人員的態度也特別好，特別是管家小姐姐，人美心善，看着兩個小孩還給加了一個早餐，謝謝🌹不小心防曬衣拿掉了也給寄過來，真的很不錯的酒店，5月份這個時候泡着温泉也特舒服👍👍👍👍酒店的活動也挺多

這次入住體驗非常棒，不論是從入住管家還是酒店的各項服務來説，都給我們一家帶來了非常好的入住體驗！也是一家對狗狗很友好的店。管家得知我帶了寵物貼心的給我安排了寵物主題的房間，房間寬敞明亮，乾淨整潔。出行方便都有接駁車，園區環境不錯，有機會一定再去！

最近天氣很好，看到了這一家温泉酒店，與眾不同的是這裏的温泉，是天然無色無味的氡温泉，泡完之後非常舒服，小管家Roro也非常貼心，服務響應很快，接駁車也非常方便，吃了一個温泉魚小火鍋，魚肉非常鮮美，湯底很濃郁，下次還會再來

這家温泉酒店，環境優雅，服務也周到。週中和家人一起過來體驗温泉順便過生日，管家很貼心贈送了生日蛋糕並趁我們吃飯的時間打印了我的照片放在房間還有生日賀卡。客房舒適，設施齊全，讓人徹底放鬆身心。成都周邊很不錯的一個度假酒店，夏天還會再來，推薦給追求品質與寧靜的朋友們。