Xishuangbanna Yunyi Light Luxury Hotel (Xingguang Night Market Branch) Reviews
Xishuangbanna Yunyi Light Luxury Hotel (Xingguang Night Market Branch)
13th Floor, Unit 2, Building 39, Gaozhuang Xishuangjingjing Zaizhai, Jinghong, Yunnan, ChinaView Hotel Details
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Xishuangbanna Yunyi Light Luxury Hotel (Xingguang Night Market Branch) Guest Reviews
4.8/5
Excellent
660 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(660)
Positive reviews(647)
Reviews with photos/video(327)
Awesome amenities(118)
Near shopping area(105)
Convenient for shopping(67)
Large rooms(56)
Well decorated(41)
Well designed(26)
Friendly front desk staff(17)
Fantastic river view(16)
Negative reviews(13)
Guest User
Yunhai Gaozhuang Terrace Double Bed Room
Stayed in Sep 2024
Solo travelers
5 review
2.5/5
Posted on Oct 9, 2024
The service was great, but the hotel upstairs was so noisy that it was so noisy. When I fell asleep at 12 o'clock at night, I was woken up by someone upstairs. There was really no soundproofing! It kept going on and on, making noises when walking or moving tables, and it was quiet at three o'clock in the middle of the night. The customer service is also online and can solve problems in a timely manner. In addition, smart toilets are not smart at all😭
Original TextTranslated by Google
Response from Property: I have communicated with the hotel upstairs and I am sorry to bring you a bad check-in experience. We are also actively training our staff. If this problem occurs next time, we will directly change your room. Sorry, welcome to visit next time!
Guest User
Light Luxury 2-bed Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 16, 2024
A very cost-effective hotel, clean and hygienic, the toilet is smart, and the room is large. It's a few minutes' walk from Starlight Night Market. Although it doesn't provide breakfast, it's very convenient to eat downstairs. Free parking is provided. The customer service lady at the hotel was very gentle and considerate. She even gave us two umbrellas when it rained when we left. Worth recommending! Good review!
Original TextTranslated by Google
Response from Property: Welcome to Yunyi Light Luxury Hotel; thank you for choosing our hotel and sharing your experience with us. We have been working hard to create an elegant and comfortable atmosphere for our guests, so that all guests can enjoy our considerate services with physical and mental pleasure. Thank you very much for your compliments on our service and environment. We sincerely look forward to your visit again and seeing you again.
Guest User
Starlight Night Market River-View LOTSO Theme Suite
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 9, 2024
The hotel is on the 13th floor. The room is very big. The decoration style is light and luxurious. I like the style. It is quite new. It is very clean and the bed is very comfortable. There is a big terrace. I like it very much. The scenery is very good, with river view and starlight. The night market and Shwedagon Pagoda are right in front of you. It is very convenient to go to the Starlight Night Market. It is only a few steps away. The surrounding area is very lively. It is very convenient for eating and shopping. I am very satisfied with the hotel I chose this time.
Original TextTranslated by Google
6/10
Response from Property: Welcome to Yunyi Light Luxury Hotel, thank you for choosing us. It is our honor to provide you with a convenient location, friendly service attitude, and clean, tidy and comfortable rooms. The hotel is located in the center of Gaozhuang Xishuangjing. It has an excellent geographical location, adjacent to the beautiful Mekong River. You can reach the largest Starlight Night Market in Southeast Asia in two minutes downstairs. It is very convenient for eating or visiting scenic spots. Each room is more than 40 square meters, and has a large terrace where you can see the most beautiful night view! I look forward to seeing you next time and wish you all the best~~
Guest User
Yunhai Gaozhuang Terrace Double Bed Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 1, 2024
The decoration style of this hotel with a view is particularly suitable for young people's aesthetics. The lady at the front desk is also very nice and has a meticulous and thoughtful service attitude. The balcony of the room has an excellent view, with a panoramic view of Gaozhuang scenery. It has different charms during the day and night. Travel is also very convenient, just a few minutes away from the Starlight Night Market. The room space is eye-catching, clean, spacious and bright. The bathroom is also very clean and has no smell. It is very comfortable to stay. It is highly recommended. I will consider staying here again next time I come to Banna and will recommend it to others around me.
Original TextTranslated by Google
Response from Property: Hello dear friend, thank you for staying at Yunyi Light Luxury Hotel. I am really happy to receive your five-point praise and sharing. It is our honor to provide you with a convenient location, friendly service attitude, and clean and tidy rooms. The hotel is located in the center of Xishuangjing, Gaozhuang. It has a strategic location, adjacent to the beautiful Mekong River. You can reach the largest Starlight Night Market in Southeast Asia in two minutes downstairs. Each room is more than 40 square meters and has a large terrace. See the most beautiful night view! And our price/performance ratio is very high. I look forward to seeing you next time~ I wish you a happy life and all the best~
Anonymous User
Yunhai Gaozhuang Terrace Double Bed Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 4, 2024
When I travel, I have high requirements for accommodation. Cleanliness and safety are the most important thing. I made a reservation with Ctrip. I read a lot of good reviews and some bad reviews. I was quite satisfied when I got to the room. It was clean and hygienic. There was no smell in the bathroom. I could lie down on the rocking chair on the balcony. Looking at the river, you can enjoy the scenery without going out. We were traveling for a few days during the rainy season, and one umbrella after another broke, but the boss provided it to us free of charge. When we encountered problems, the boss also helped us deal with them, which I personally thought was great. The store is right in the night market, not noisy and convenient for travel. The room is smart, the curtains open as soon as you enter the room, and so does the toilet. Recommend~,
Original TextTranslated by Google
6/7
Response from Property: Welcome to Yunyi Light Luxury Hotel, thank you for choosing us. It is our honor to provide you with a convenient location, friendly service attitude, and clean and tidy rooms. The hotel is located in the center of Xishuangjing, Gaozhuang. It has a strategic location, adjacent to the beautiful Mekong River. You can reach the largest Starlight Night Market in Southeast Asia in two minutes downstairs. Each room is more than 40 square meters and has a large terrace. See the most beautiful night view! And our price/performance ratio is also very high. I look forward to seeing you next time~ I wish you a happy life and everything goes as you wish~~
Guest User
Yunhai Gaozhuang Terrace Double Bed Room
Stayed in Feb 2024
Travel with friends
2 review
2.0/5
Posted on Mar 31, 2024
The photos taken by the hotel were recommended by the hotel. Not to mention that the photos were terrible. They were taken on March 2nd. The 15 photos that were carefully edited by the children have not yet come out. What kind of photos are they going to take? The hotel highly recommended them when I went there. They said that the photos were taken by the hotel. Very good, the result is an assembly line, click, click, click, then forget about it
Original TextTranslated by Google
Response from Property: Hello valued customer, I don’t know if you reviewed the wrong hotel or were fooled by the photos taken by other cyclists downstairs. First of all, our front desk staff never recommend any attractions to guests, let alone places to spend money. , and the person who greets you at the front desk is a 50-year-old brother. He just joined the Banna store on the 1st of February. I was transferred from Hebei on January 26th. He is not familiar with the place. How can he introduce the travel experience to you? Photography, you cannot give bad reviews to the hotel due to external factors. The hotel is located in Gaozhuang Xishuang Scenic Area. Downstairs is the Starlight Night Market. I walked two steps to the night market and a tourist took the picture. We also hope that the relevant departments can stop it.
Weiersidezhuren
Yunhai Gaozhuang Terrace Double Bed Room
Stayed in Jan 2024
Travel with friends
2 review
1.0/5
Posted on Feb 20, 2024
The platform showed me check-out at 14:00, but the store asked us to check out at 12:00. The water supply in the hotel was cut off, which was the first time I encountered it, and I was halfway through washing my hair.
Original TextTranslated by Google
Response from Property: The platform always writes check-in time: after 14:00, check-out time before 12:00
Guest User
Light Luxury 2-bed Room
Stayed in May 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 4, 2023
When I checked in, I was very enthusiastic. Knowing that I was traveling alone, I specially introduced the surrounding situation to me and also introduced the surrounding food. The room was large, clean and in very good condition. The only regret is that it does not face the river view, but the night view is still great. Because I decided to leave on the spur of the moment, I contacted the hotel to arrange a pick-up before taking off. Generally, I need to make a reservation one day in advance. The hotel decisively promised me that it would be no problem, and the arrangements were very good immediately. Downstairs of the hotel is the Starlight Night Market. Don't go there and book here directly. The location is really convenient, convenient and convenient. Mick took the initiative to help me during check-out. I would like to thank you~ Since I was leaving at night, I also specifically applied for a late check-out, which delayed my check-out for an extra hour to 1 o'clock. Anyway, my stay this time was very comfortable. I fell in love with his guest room dolls and asked the boss for two small ones, hahaha
Original TextTranslated by Google
6/9
Response from Property: Hello dear friend, thank you for staying at Yunyi Light Luxury Hotel. I am really happy to receive your five-point praise and sharing. It is our honor to provide you with a convenient location, friendly service attitude, and clean and tidy rooms. The hotel is located in the center of Xishuangjing, Gaozhuang. It has a strategic location, adjacent to the beautiful Mekong River. You can reach the largest Starlight Night Market in Southeast Asia in two minutes downstairs. Each room is more than 40 square meters and has a large terrace. See the most beautiful river view! And our price/performance ratio is very high. I look forward to seeing you next time~ I wish you a happy life and all the best~
Shizuzonga_
Yunhai Gaozhuang Terrace Double Bed Room
Stayed in Oct 2023
Travel with friends
13 review
2.7/5
Posted on Nov 19, 2023
Butler service: It’s really hard to describe in words, and it’s a little bit too naive to say it.
Facilities: Bathroom nozzle, a very shameful design. I am 165cm tall, and it is probably right at my waist. It was a very bad experience.
Other environments are very good! !
Original TextTranslated by Google
Response from Property: Dear guest, hello. We are very sorry that our service did not satisfy you. We will further improve our services. Thank you very much for your supervision of the service and your valuable comments and suggestions. I hope that next time you come back to the hotel, you can feel the attentive and warm service. We look forward to seeing you next time.
Guest User
Stayed in Mar 2023
Travel with friends
42 review
5.0/5
Outstanding
Posted on Apr 18, 2023
Service: Very good! The boss arranged a car to pick up the airport, and the driver contacted him a day in advance. There was a small problem with the room, and the boss responded quickly and handled it quickly. Thank you!
Environment: The color tone is mainly blue and white, which is fresh, elegant and modern;
Hygiene: good;
Facilities: Automatic induction electric toilet, electric curtains
Location: Downstairs is the Gaozhuang Night Market, which is very convenient for eating, entertainment, and transportation. The night view is beautiful!
Original TextTranslated by Google
Response from Property: Hello dear friend, thank you for staying at Yunyi Light Luxury Hotel. I am really happy to receive your five-point praise and sharing. It is our honor to provide you with a convenient location, friendly service attitude, and clean and tidy rooms. The hotel is located in the center of Xishuangjing, Gaozhuang. It has a strategic location, adjacent to the beautiful Mekong River. You can reach the largest Starlight Night Market in Southeast Asia in two minutes downstairs. Each room is more than 40 square meters and has a large terrace. See the most beautiful river view! And our price/performance ratio is very high. I look forward to seeing you next time~ I wish you a happy life and all the best~
aodymbu
West Double View 270° Large Terrace Family Bestie Superior Suite
Stayed in May 2023
Family
5 review
2.0/5
Posted on Jul 27, 2023
It has nothing to do with light luxury, so consider it carefully. The night view from the upper floors is good, very close to Starlight Night Market, the beds are very comfortable, clean and tidy. But, the bath water, hurry up, the pressure of the bath water is extremely low on such a hot day. It shares the same floor with another hotel and has only a few rooms. The service guy is pretty good. Not recommended, not as good as a quick hotel.
Original TextTranslated by Google
Response from Property: Hello dear friend, thank you for staying at Yunyi Light Luxury Hotel, and thank you for your recognition of the hotel's service, location, and scenery. The hotel has received your feedback about the hot water pressure and has increased the water pressure to solve the problem. I wish you a happy life and all the best~
Anonymous User
Stayed in Feb 2023
Solo travelers
10 review
3.0/5
Posted on Apr 15, 2023
Not a hotel, but a B&B. The owner rents it and operates it himself. It is inconvenient to drive here, the location is very crowded, and the hotel does not have a big sign on the outside. A small sign is hung in the lobby on the first floor of the building. Therefore, even if the navigation clearly mentions it, you will be confused and find that you can’t see where the hotel is from the front, back, left, or right. . If you don’t drive yourself, it’s no trouble. Just call the boss to pick you up. If you are driving by yourself, turning around and parking will test your skills and patience.
Original TextTranslated by Google
Response from Property: Hello dear friend, thank you for staying at Yunyi Light Luxury Hotel. I am really happy to receive your five-point praise and sharing. It is our honor to provide you with a convenient location, friendly service attitude, and clean and tidy rooms. The hotel is located in the center of Gaozhuang Xishuangjing. It has an excellent geographical location, adjacent to the beautiful Mekong River. You can reach the largest Starlight Night Market in Southeast Asia in two minutes downstairs. Each room is more than 40 square meters and has a large terrace. See the most beautiful river view! And our price/performance ratio is very high. I look forward to seeing you next time~ I wish you a happy life and all the best~
Guest User
Yunhai Gaozhuang Terrace Double Bed Room
Stayed in Jul 2024
Family
5 review
3.0/5
Posted on Aug 12, 2024
Quite average.
Original TextTranslated by Google
Response from Property: Thank you for choosing us. Regarding evaluation, everyone has their own feelings and evaluation standards. We do attach great importance to guest evaluations, because this is an important basis for us to improve service quality. But I hope your evaluation is based on real experience. Yunyi Light Luxury Hotel is located in the center of Gaozhuang Xishuangjing. The room area is about 55 square meters and has a terrace. It is adjacent to the Lancang River. It takes 3 minutes to go downstairs to the entrance of the largest starlight night market in Southeast Asia. Each room can see a different night view at night. .
Anonymous User
Stayed in Jul 2022
Travel with friends
2 review
1.0/5
Posted on Sep 8, 2022
The whole environment is very dirty, there is a construction site next to it and the noise is serious! And there were live spiders in the room, and there were dirty things on the plates on the table, especially the slippers, which were really dirty...
Original TextTranslated by Google
Response from Property: Dear valued guest, we sincerely apologize after reading your comment. We did not bring you a bad stay experience. During your stay, the property management company happened to be repairing pipes, and we also tried to persuade you to stop many times. There are no such issues now. The spider you are talking about is also in the tropical zone of Xishuangbanna. Mosquitoes are active before heavy rains occasionally come in summer. Screen windows have been installed and mosquito traps have been installed in the room. Don’t worry, dear, we won’t have this problem next time. Slippers are disinfected for each guest and often soaked for 84 times. It is indeed a bit different from home. I apologize again.
Zhongyuemiaobaiqi
Yunhai Gaozhuang Terrace Double Bed Room
Stayed in Jan 2024
Other
22 review
1.0/5
Posted on Feb 20, 2024
So-so Very average
Original TextTranslated by Google
Response from Property: Dear guest, hello. We are very sorry that our service did not satisfy you. We will further improve our services. Thank you very much for your supervision of the service and your valuable comments and suggestions. I hope that next time you come back to the hotel, you can feel the attentive and warm service. We look forward to seeing you next time.