景洪喃木熹娜温泉客栈（嘎洒机场店）

Imagine this: We contacted the homestay via Trip since we’re using eSIMs, making local calls impossible. So, we shared our WeChat contact to arrange pick-up service. But guess what? Crickets. For three agonizing days, no response whatsoever. What’s more, The front desk staff were not just unhelpful but also downright rude, claiming they tried to reach us when our call logs prove otherwise. The homestays I’ve booked in Yunnan are mostly 2nd or 3rd floor room as well, the service team will lead us to the room and help us the carry up the luggages, even upon check-out. However, no one helps to carry lugagges and led the way to the room, front desk simply pointing directions from the lobby. We booked for 3 persons and only after carry up our luggages to our room and find out it was set up for 2 persons. The front desk did not even share like wechat contact to talk to so we have to walk down again to get our room ready with amenities that we need. Hungry for dinner suggestions? So were we, until we were abandoned outside the hotel in the dark, searching for a restaurant that apparently didn’t exist shown by the guy with glasses, whom I’m not sure whether he is “the boss” or whatever. And get this: Locked out of the homestay at 9 pm on consecutive nights, with no explanation or concern for our well-being when they finally let us in. The reason why I’m writing is simply because the 3rd point is truly unacceptable. Who would want to book an accomodation only to be locked outside and could not get in?

有舒適温泉和早餐，特別不錯，服務熱情，總體設施還可以。遇到一點小問題，但是老闆很愉快地解決了，還有接機或送機服務，特別細心周到，但是衞生間沒有獨立的淋浴房，地面容易積水，需要改善，其他都比較滿意。

此温泉酒店已經入住四次了，每次都住幾天呢，熟來版納必住酒店之一，今次是和父母一起從廣東過來，温泉非常正宗，走到池邊已經聞到一陣硫磺味，是正宗的硫磺温泉，更非歡的是他們的廚房和洗衣房，自駕在外已久的我們終於能吃上家鄉的菜式（自己去市場買菜做飯），店家服務態度超好，有合理要求必滿足，再説這裏的環境一流，店家是本地人，把花花草草打裏得鬱郁匆匆，這也是為什麼我一直愛住這裏的原因，離開時店家小妹們還目送我們離開，我不是託，是用心體會到的汽旅！