Hotels in Changqing University Town, Jinan

The first feeling of entering the room is too small. It is not like 25 flats and the position of the table leads to a strange layout. Secondly, there is a bath towel side that is dirty. I was woken up in the morning. At first, I thought that the sound insulation was not good. I found that the window could not be closed. The facilities problem must be improved. It’s also bad. I don’t know if I checked out next door. I feel that I can hear the sound of cleaning. The most important thing is that when I checked out, I wrote the window and bath towel on the room label. I didn’t get any feedback.

Very satisfied, the room was clean and tidy, the hotel service was particularly good, the fruit plate was delivered at night, and there was a souvenir when leaving. It was the most satisfying trip. The front desk of the hotel was very enthusiastic. It was not a coincidence that the time from Wuhan to Jinan was around 11 o'clock. The front desk lady is very enthusiastic to help check whether there is a cleaned room, just to help check in, when leaving the store is also very happy, thank you for the gift from the front desk Xiao Qi sister.

f Facilities: fully equipped Hygiene: Hygiene is good Environment: Good environment Service: Service is very good The room was clean and tidy, the sound insulation was good, the retest was very quiet and I liked it very much, the location was very convenient, there were many foods next to the university town, and I bought a lot of fruit! The little brother is very good and sent breakfast coupons

每次出行都會首選全季酒店，房間，周邊環境都很好，人員服務也好，但是這家全季酒店的前台是沒經過崗前培訓還是酒店程序不會用？連最基本的服務態度和房間查詢都不會嘛 當天因有事情，於早晨七點左右離開酒店，十一點左右返回酒店，因個人原因，需要續住兩小時，在11:30分左右完成續住並繳納費用，返回房間後，因是臨時續住，並且當天是退房時間，房間沒有收拾，必需品也未補充，後續溝通後，酒店也提供了相關必需品，這一點還是很好的 但是酒店在12:30左右，電話聯繫，通知我我已經超過了退房時間，要求我立即收拾離開，大家都有出錯的時候，這個也可以理解，解釋清楚就好了，但是在我明確告知前台我已經辦理續住並繳納過續住費用後，對方直接扣掉了我的電話，最基本的禮貌都沒有 本來也不是什麼大事，但是明明前台弄錯了，在我解釋後，一句不好意思或是打擾了就解決的事情，直接扣掉電話是什麼意思，這是什麼服務態度？ 這次續住期間，還好不是非常重要的事情，必須保證安靜的環境，要是重要事情被打斷，就這酒店的態度，真是令人擔憂 麻煩下次打電話讓退房的時候，先看看程序有沒有續住吧，發現錯了之後，説句打擾了，比直接扣掉電話讓人覺得還有點禮貌

The room was clean, the service was good and welcoming, the lobby was very bright, it felt very comfortable, the takeaway and the robot delivery were very convenient, the parking lot was also very convenient for parking, there were many snacks across the road, and the fruit was delivered in the room, which was very intimate! Recommended!

第一次體驗200塊錢打水漂的感覺，除了廁所整個屋裡衹有一個床頭燈是好的，進屋有一股怪味，毛巾也是，投影儀不是很清晰，放電影需要花錢，投屏不好用，最重要的就是那些歷史從秦朝追溯的早餐，28一位自助早餐，看見那些菜，有種無從下手的感覺，麪包和水果不知道放了多久，可能是從秦始皇陵裏面開採出來，掏了點貢品直接當早餐了，我的建議是都來給我住，不能衹有我受折磨

Booked a total of 6 suites for 2 nights. Just in time for the university to start. All hotels are fully booked, and it is also a time to test the hotel’s service capabilities. The check-in experience was not good from the moment I checked in. It clearly reflects the unprofessional nature and is not as good as the standardized services of Jiji and Vienna national chain hotels. It feels more like a local small hotel. It lacks the professionalism of a high-end hotel. This needs improvement.

After the headphones were accidentally left in the room, the front desk contacted the cleaning aunt for a comprehensive look-up as soon as possible, actively maintained the communication and synchronized progress, and finally successfully recovered and arranged express delivery. The whole process shows the professionalism and efficient and pragmatic work style of your hotel staff in good faith, and the meticulous service makes people feel warm. Like the service quality of such urgent customers and solve problems with care! Looking forward to the next stay, I will share this wonderful experience with more friends!

The room is relatively simple, less but clean, the toilet is smart, this season to not freeze the butt, and ultraviolet disinfection is more safe, but the room is not soundproof, arranged in the room on the third floor near the conference room, a group of people started at six o'clock haha talking and chatting is really annoying, Others are okay.

The hotel is located in Jinan Garden Expo Park, with pleasant scenery. The room was very comfortable and clean. I stayed in a parent-child room. The room was very large. There was also a cloakroom and a sauna in the room. Fruits were also prepared. The breakfast is also very rich, and the dinner is very tasty and generous! There is also a swimming pool and gym, and there are not many people! The service staff are very friendly! In particular, the front desk manager Lei is very enthusiastic and provides considerate service to guests! All in all, the hotel I chose this time was great and I will stay there again next time!