Hotel Hot spring Jilin

We have a warm welcome from the hotel staff (especially from Eve) , they were great observers and offering us drinks, masks, eye masks… when we raise an issue they are able to share us solutions almost immediately! Breakfast variety was great, covering from western to local. Room size were big and the amenities was the best among all the hotels we have stayed in China. Will definitely come back again!

One word: Amazing! The staff was friendly and helpful, The front desk staff is very efficient in checking in,especially 石雨婷,李佩航,邱思羽making me feel welcome from the moment I arrived. They were quick to answer any questions I had and were always willing to go the extra mile to ensure mystaywasenjoyable. I appreciated the ir professionalism and willingness to assist me with anything I needed. The room was cozy and comfortable, with a nice view of the city. I appreciated the attention to detail in the decor, which gave the room a warm and inviting feel. The bed was soft and plush, and I had a great night's sleep. The bathroom was clean and well-stocked with toiletries. Overall, I was impressed with the room and felt right at home.

Phase 2 is just 8 mins walk to the Ski Resort. There is a bar, restaurants and groceries just below the hotel. The housekeeping service is great. Because of the snow, the room might get wet from the shoes but the housekeeper comes in daily to clean the room. The buffet breakfast is in the Korean restaurant next to the ski resort. It is 28rmb but mine comes with it for free. Many selection of Chinese breakfast food. Good sound proof wall. No reception or person to welcome you but you can add the manager’s wechat. He will send you the door number password. He can also help you rent ski equipment , get ski tickets or rent a car to the airport (1.5 drive, 320rmb) . You can also take the shuttle bus (2hrs, free) but check the timing as it is only 3 times a day. Bed is comfy and water temperature and pressure are just right. There is no facilities. You can go to Seibu Price hotel and pay 158 for gym, pool and hot spring. It was awesome and it’s walking distance. I will stay here again because of value for money!

This is a very good hotel. My mother and two babies are very happy. The hotel rooms are very luxurious, much better than the hotels of the same price in the south. The service quality, especially Wang Bing from the front office, made us feel at home. She was very enthusiastic and explained clearly all the questions we didn't understand. Just because of Wang Bing, I will stay here again when I go back to Jilin.

I wasn't expecting this caliber of hotel in a smaller town such as Jilin. It is better than some 5 star hotels I've stayed at in other larger cities in China. Our room was extremely large, as we were able to accommodate two additional friends in our room for lunch with plenty of space to spare. Speaking of lunch, the delivery to the room was delivered via robot, much to our son's delight. The room and bathroom were both clean and well appointed. Nothing felt run down or low rent. The generously sized bath tub was put to good use for bathing our son, as well as soaking in a relaxing bath. The staff was extremely professional and catered to our special needs, including a crib and extra care for our son. Would also like to mention the busboy (礼宾部田静润) who was extremely helpful in loading/unloading of our extra large luggage into the taxi.

The room temperature was 32 degrees and could not be adjusted. The floor heating was a bit too hot. I was woken up by the heat in the middle of the night and did not sleep well for two consecutive days, which seriously affected my travel status. Other service facilities were ok, but the bathing tickets were not as good as taking a bath in the room.

Very unique ski hotel. Two bedrooms, two living rooms and two bathrooms, just right for a family of four. The bathroom is a little small, and the dry and wet areas are separated by a shower curtain. Although I am not used to it, it is enough. The TV cannot be projected, and there is no live broadcast channel. Fortunately, after contacting customer service, a video app was installed, and I watched the Spring Festival Gala on New Year's Eve.

The temperature in the room is too hot. Some services cannot be consulted on the website. You have to call or go to the front desk in person to ask, which brings inconvenience to guests who do not have a domestic phone number.

I had wanted to experience a luxury hotel, which is now ranked second in Jilin City. I wanted to stay at Shimao Yunjin Hotel when I came to Jilin to enjoy the New Year's Eve fireworks, but it was fully booked and I couldn't stay here. I was shocked when I checked in. All services and facilities are still stuck in the past ten years. The restaurant service is terrible. Moreover, a pancake plus a fried yellow croaker costs 180 yuan. It's sweet and salty. I have never had such a bad experience. I want to feel the welcome of friends. At the same time, I want to say that my psychological feelings have nothing to do with the hotel. I went to college in Jilin in 2011 and felt that Jilin was prosperous. I came back once around 2017 and felt that my previous impression was a little different. This time I came back and felt lonely and depressed. There is no need to use the word ”backward”. It is very deserted and probably related to winter.