Hotel Shilla Stay di Jeonju

The location was good and overall it was clean, but in many ways, I felt that it wasn't a 4-star level in terms of details. When I checked in, the staff clearly said that I could pay with Ssuk Pay, but when I checked out, another staff member suddenly said that it wasn't possible (when I asked if it wasn't possible originally, they said that it was temporarily not possible), In the shower room, the conditioner container didn't press at all, so I just opened the lid and used it. I guess they didn't check it during the inspection. The breakfast buffet was also xiaolongbao? It was all dry and hard like rubber, and the soup ladle was placed in a separate bowl, but it was already covered in soup, so the ladle was buried in the soup. It felt so unsanitary that I felt a little sick. In the space where they cook omelets on the spot, the staff was kind, but it was disappointing that they put eggshells and plastic gloves together and cooked them. While waiting for the elevator, a staff member came out of the stairwell door and kicked the door open with his foot, which surprised me. He just looked at his phone and walked past us, which didn't look good. I also saw a Mega Coffee takeout cup on the reception desk, so I thought that they lacked service detail training. I definitely went into the lounge during dinner time, but there was no staff member and no guidance. I don't know if the staff member came to take our order or went to the table to take our order, but we went to the desk to order, and the staff member came to the table next to us to take our order. The makgeolli was delicious. Compared to the hotels in the area, the exterior of the building definitely looks the most luxurious and clean, so if you want to stop by and stay in a clean hotel, I recommend it, but if you come expecting something because of the name Shilla, you'll probably be disappointed. It's still early days, so I guess the manual hasn't been established yet, but it'll get better with time.