Raon Hotel & Resort

Old hotel, needs renovating however we enjoyed our stay. Relatively close to the beach. We stayed here for 5 nights. Overall we enjoyed our stay but there are some issues we faced. Firstly they began to tell us they couldn’t accept my Korean issued ID and needed to take a 200,000 won damage deposit (this sign was written in English and showed to us at check in). Once they realised I was using my Korean ID card and bank card they suddenly didn’t need to do this which we found this confusing and wondered if the policy is only applied to some guests. We were also given an information sheet that said we had to “use the room cleanly or we will be charged” meaning we were always conscious leaving in the morning due to thinking we will be charged so we couldn’t fully relax. The room is big but old. The floor wasn’t hoovered for 2 days so sand was still on the floor. The room overall wasn’t well cleaned…we found spiders on the head board and we couldn’t walk on the terrace due to the board lifting. On our final evening, we found sand from night one still on the shower floor. Every night there was so much noise from the room above making it hard to sleep. However there are some positives. The staff are friendly and answered our questions in a polite manner, it’s a great location close to the beach and the room is a good size. Overall, we enjoyed our stay despite there being some things that need to be improved. For the price we paid, it was an okay stay, however we won’t be staying here again and if we paid more than we did we would be disappointed.

My stay at this hotel left much to be desired. The cleanliness of the room was disappointing. I found stains on the carpet, sheets, duvet cover, and the bathroom could have used a thorough scrubbing. The service, unfortunately, was just average. While the staff was polite, they seemed disinterested in going the extra mile to make guests feel welcome. It was an underwhelming experience overall, and I expected better for the price I paid.

Okay.