I was just passing through on my way to St Louis. KATIE at the front desk was so pleasant. She took the time to get us in a room that best suited our needs. Poor thing was so busy with other guests and phone calls, but she delivered great service. I would say, she could have used more help at the desk. I think something busy was happening in the city, but she handled it gracefully. I asked her what the name of her manager was, so I could leave a review and to my surprise. SHE was the manager of the hotel! We don't travel often, but I hope we stop here on our way back home.
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