Jefferson County Hotels with Airport pickup service

The first room was ok but the second had unfinished fixings inside and holes in the carpet

I stayed here again for the however many time. Too many to forget. Still no issues and I enjoyed the hot tub this evening which is nice. The pool is right next to it so I just went back and forth between the two of them enjoying the experience of going in and out until I was finished.. I finished out in the hot tub because it was so hot.. I actually wanted a round two but the first one was so explosive it satisfied my needs. Great place to release some stress.

It was great for my first time being there. I will definitely be back

The hotel was clean and in a great location for the reason I was in Birmingham. It was near to the event that I was attending. The sink in my room had a stopper that prevented the water from escaping when I did not want it to collect in the sink during activities such as brushing my teeth and washing my face. The water was also cold and took an excessively long time to heat up even a little bit. It was not even lukewarm. Therefore, I checked out and was unable to shower. My son actually took a cold shower on a cold day, one of the coldest that we have had in Alabama in a while. I was also awakened by an emergency message and alarm to vacate the building due to an emergency only to learn later that it was a test. I learned this when the fire truck arrived and I heard an employee apologizing for not calling them to let them know that it was only a test. I only stayed overnight so there was no other opportunity for me to get a better impression. The only reason that I did not give a lower rating for the facilities is because once I reported the issue with the shower and sink, they sent a handy man to the room to make the repairs, but my son was already taking a cold shower at the time since we were scheduled to get back home to meet previously scheduled obligations. The staff person who was checking me out said that she couldn't do anything for me because I booked through a third party. However, she did state that she would refund the money that I paid for parking.