Econo Lodge

If I could give this place zero stars I would. I booked in December like a little bit after Christmas. Do not book through *******, do not book here ever. This place is horrible and they will scam you harshly. First of all I'm not a confrontational person. I'm usually very lenient. I had been traveling 15 hours and my car broke down so I had to have it fixed at the Firestone next door. By the time we found out it wasnt going to be fixed, I was almost 48 hours without sleep. I booked this hotel for 90$ with *******. When I got in the hotel to stay in my room with my husband and 2 month old son, the "owner" at the front told me there would be an additional upcharge of 100$ for the rooms "expenditures" I asked what the expenditures were and he said it was if I "stole a pillow". So I tried to pay for it with the card I used for ******* since he said I could only pay for it with a card with the same name as on Expedias website. I tried and he told me my cashapp card wasn't a bank card. It works through Sutton bank so I know that's false. I then asked him for a refund and he told me the same thing. That it wasn't a bank card and I'd have to contact *******. Well I did contact ******* later. And they called the same hotel and asked him if he wanted to give me a refund. He said "no" for the same reason. Even cashapps bank said he could've easily done the refund, but he didn't want to. He just wants money. Do not book here. Book next door. It may be like 10 extra bucks but it's worth it. ******* will not refund you because they'll just ask the owner for it anyways. This was a waste of 90 dollars and a huge waste of time.

We came for Rock the South. Check in and check out process was super easy and the staff was friendly. The staff really makes this motel. The front office guy was so accommodating. Motel room was basically what we expected. The room wasn't fancy, but it was reasonably clean. The carpet is definitely dated and I would recommend slippers/slides to walk on it and the room was a little dusty. The air conditioner takes a minute to cool the room down. They have a little covered grilling area with chairs and table that I thought was pretty cool. I didnt do the breakfast but they have one from 6-9 am and free wifi. All in all a good stay.

We were delayed on the road, the late check in was no problem he had everything ready to go and he checked us right in. The room was clean, the price was right, I would stay here again. My daughter and her family extended her stay a couple of days.

My wife and I had a bad experience at the Econo Lodge in Jasper, Ala. Since we were traveling with two dogs, I booked the room through Fido.com, which has a list of pet-friendly hotels. We paid $110 for the room and were advised that there would be an extra $50 fee, $25 for each dog. That is fairly standard. When we got to the hotel, the clerk upped the fee to $60, which I paid. He also asked several times for a $100 cash deposit, which I declined, but did agree to $100 credit card hold. The room was mostly fine. The blanket had cigarette burns and holes in it, and some of the towels were old and stained. The remote didn't work but the office gave me one that did. The next morning when I went to check out, the clerk (same, cash-demanding fellow), said the room had to be inspected. He sent up a young man who didn't speak English. The clerk then sent me back to the room where the young man pointed to a few dog hairs on the blanket and made quite a fuss in a language I didn't understand. I went back to the office where the clerk informed me that he could make the dog hairs go away if I gave him $80 cash for dry-cleaning. I suggested any extra laundering required by the dog hairs could be covered by the $60 fee I had already paid, and I left. It's been two weeks, and the Jasper, Ala., Econo Lodge is refusing to release the $100 hold on my credit card. I have challenged the charge with my credit card company. The issue has yet to be resolved. Be careful at this hotel. The multiple demands for cash payouts make me wonder if the clerk and his fussy colleague are running a scam to extract cash from weary travelers with pets.

Great location. Nice room with very comfortable mattress and pillows. The gentleman at the front desk was very helpful. We were pulling a motorcycle trailer and he showed us where to easily park. The area was very safe and several eating areas within walking distance. The free wifi was fast and reliable. We would definitely stay again!

Dirty sheets and the only way to get any more was for them to ***** them from another room, dirty rooms would not clean but did move to another room, pool out of order. No refunds or discounts. $100 extra deposit for no smoking rooms, refundable upon inspection from owner at check out time. Never again.

Needs more towels. A little on the worn side but room was clean. Staff friendly. A little high price but everything in area is. Say I have to Wright 200 words. Need to chage that. This is all I have to say

Hotel was very clean and brightly illuminated. My room was always cleaned daily and the linens cleaned daily. Attention to detail in cleaning was very important to them. I would highly reccomend staying here.

I feel like this hotel needs an honest review because I foolishly made a reservation based on the few good reviews I read. I called the hotel and was given a price for a dog friendly room. I was told there would be a $25 dog fee. I made sure she knew I had two dogs. When we arrived, there was a very strong ********* smell in the office. When he told me the price of the room , I hesitated and he said it was $50 for the dog fee. We were tired and weary and I agreed. When you travel with dogs, it's important that you have at least a little green space and this hotel has NONE. I had to climb a muddy steep hill and take my dogs to the green space at the hotel next door. The room itself was by far the dirtiest one I have ever stayed in and I've stayed in a few crappy dog friendly hotels. It was incredibly stinky because it had filthy carpet. If the owner is going to put carpet in his dog rooms, he needs to shampoo it regularly. Otherwise, he needs to install some laminate flooring like other hotels do. I couldn't even let my dogs sleep on this carpet. I put down a clean blanket for them. The sheets were thread bare and stained and the hand towel by the sink looked worse than my husband's 20 year old shop towels. We just set it aside and didn't touch it. There were stains and cigarette holes in the comforter cover, so I just took it completely off the bed. The blanket underneath was also stained with cigarette holes, but it did smell kinda clean. They did have coffee in the morning and there was a small selection of pre-packaged breakfast food (off brand honey buns, nutty bars, etc..). Just to top it off, when I looked over my bill on the way home, I was charged $55 for the dog fee. If you look at previous reviews on Trip Advisor and other review sites, you will see that the "owner"almost always makes a comment that he is surprised and sorry about this negative review and will bring it to the attention of the manager/staff, but obviously that isn't happening because guests have been complaining about the same issues for months. So instead making insincere comments, he needs to buy some fresh towels and linens and spend some time deep cleaning the rooms.