Hotel dekat Masjid Al Ihsan - Menara Bank BTN, Jakarta

I think this should be a new hotel and everything is so new. Staffs are friendly and helpful with their smile at all times. Breakfast spread was amazing and you won't get bored even a 3 or 4 day stays. Many eateries within walking distance around the hotel too.

Ascott Jakarta is in a prime location, offering convenient access to nearby attractions. A few minutes walk to Thamrin City, Grand Indonesia, Plaza Indonesia. The hotel features an old English-style interior, which gives it a classic vibe. I stayed in a two-bedroom suite with a fully equipped kitchen, including a fridge and cooking essentials—perfect for longer stays. Toileteries, towels, slippers are also available in the rooms. This hotel is a pet-friendly, as I saw someone with a puppy during my visit. I hope Ascott did separating rooms specifically for guests with pets. The lobby is on the smaller side, but it’s acceptable since it's not overly crowded. The staff were incredibly friendly and accommodating, which made the experience even better. Overall, a comfortable and practical choice for both short and extended stays.

Amazing location and view! Oh and the staff… worth of 6 stars. Everyone is so nice, friendly and going above and beyond to help. Just one thing when it comes to amenities; the water. Didn’t understand why the standard isn’t to provided new water bottles everyday. Overall, a solid 5/5

Great place for family vacation, spacious & clean room, nice and friendly front desk

The hotel's exterior is incredibly luxurious, exuding a low-key elegance upon entering the lobby. The staff greet guests warmly and warmly. The rooms exude a warm atmosphere, the mattresses are comfortably comfortable, and the bathtubs are clean. The staff handle various inquiries exceptionally well. The hotel's dining options were also excellent, adding a lot of color to my trip.

Cleanliness is satisfactory, but there's room for improvement in the quality control of the linen to ensure a spotless condition before being handed over to guests. The staff are friendly and helpful. Despite the hotel being full on the first day, they accommodated my room preference on the second day. However, there seems to be a new security team who are adequate, but we miss the friendliness and helpfulness of the previous team. The food is decent, and the kids enjoyed the in-house Horisteak, although it's a bit pricey. Nearby the lobby, there's an ”Ankringan” with more affordable options, which we found classy and convenient. The ambiance is pleasant, especially with the refreshing scent of lemongrass in the lobby. The welcome drink and snack are satisfactory. Parking was a bit congested due to the public holiday during Hari Raya, but the security team was helpful in assisting us. Regarding amenities, we have a couple of suggestions for improvement. Firstly, the towels need to be replaced consistently. We received new, thick towels on the first day, but subsequent days provided us with the same old towels similar to the ones we reported two months ago (they informed us it's under management preparation for replacement). Secondly, it would be great if bath foam with a Saga scent and shampoo with a peppermint scent were provided, as they would complement the lemongrass ambiance of the hotel and provide a more luxurious feeling. The current shampoo and bath foam are not matching the ambiance of the hotel.