Hotel Park Regent

Where do I even begin. This has to be one of my worst stays. The mattress had broken springs making it a painful sleep. On complaining I was told that the mattresses had been recently fixed and that they can't do anything about it. Clearly they knew it was a problem and chose to not do anythign about it. They turned off the hot water supply at around 10-11 in the morning even in freezing December. You had to request them everyday and wait for 30 mins. Some times they simply refused or even telling you that this is warm water only. The linen was so bad. The towels looked older than the hotel and I asked for a change of towels to find that the new set was worse. AND to top it all, my wallet and laptop went missing. ON complaining at the front desk, at least my laptop was retrieved magically in the room at a place that I personally checked 3 times. Wish I had made a video of the same for proof. I was not so lucky with my wallet which was stolen from the room. Please stay here is you wish to ruin your holiday or don't want a peaceful night of sleep. There are far better options.

The stay was good. We liked the locality, and the room was spacious with all the hygiene factors were followed. I will definitely stay here again in future. Thankyou!

Everything was fine, nearest to metro station shyam nagar, value of worth. Recommmed for future also. Thanks.