Country Inn & Suites by Radisson, Jackson, TN

There was No lugage carts available at 6 am, had to manualy carry luggage out to car. I am handicapped, and it was an issue.

The room had a weird smell and the sheets were dirty and overall the room was just not clean feeling and dark I did not enjoy both nights here

Check-in was great, staff friendly and helpful. Only complaint is room was very noisy. Outside traffic was very noticeable. Room next to us had music blaring, this was addressed by staff when we called the front desk.

It needed some updating. Bed was lumpy, back stairway was full of dirt, all 3 floors! Only took the stairs once bc of that.

Got a little scared with a big fight breaking out in one of the rooms! Kept me up for few hours.

Sadly, this hotel has gone to waste. This hotel sits in a great location, and it is conveniently near everything. However, some of the staff I encountered at this hotel are not customer-centric. I experienced several issues with this hotel. There was scum on the bathroom floors, the furniture was super dirty with food stains, the bed sheets were filthy, the bed was hard/ uneven, carpet stains, the room smelled terrible, towels had stains, the room was very dusty, there’s broken furniture, missing light bulbs, paint stains everywhere, door peep holes covered with what I believe is paint, and the list can go on. After seeing all the issues during my stay, I decided to go to the front desk with pictures to show her (the full-figured Caucasian lady with silver hair) what I experienced. She seemed annoyed that I brought it to her attention but faked the funk and thanked me. I later came back before checking out and attempted to show her the travel guidebook that was in my room that had a note on it. The note read, “This was the worst motel stay ever,” or something similar (see photo). A previous guest left that note and the cleaning staff overlooked along with other areas in the room. While waiting to show the front desk this info, the hotel cleaning staff (skinnyvlady with dark brown hair)told me that the front desk lady was doing a room checks, so I decided to leave it at the front desk and call her later. I called and she accused me of writing it. Highly unprofessiona/ Rude!!!

I switched from my original room because there was dirt on the carpet there was hair on the bed and mold in the shower. The second room was slightly better still dirty.

The staff were nice and the location was handy for my needs. They also had free cookies in the lobby which I thought was unique.

Good thing : The place does have the suites. Friendly staff. Convenient location. Not good : inside it looks a bit run down. Dirty, dusty, carpets in room and corridors. Washed away paint in spots on walls in corridors.Scrambled eggs don’t taste well. Hot Water has chlorine smell.