Hotel di Fatih, Istanbul

One of the staff members was unfriendly and unhelpful. On our first day, we had to wait about 10 minutes at the check-in desk, even though three employees were present. The person who eventually assisted us didn’t even greet us—I said hello, and he simply asked for our passports. Later, this same staff member refused to call a taxi for us. Fortunately, another staff member was kind enough to help and called a taxi. If you’re traveling with elderly people who can’t walk far and need a taxi directly in front of the hotel, I’d recommend avoiding this place. The streets are very narrow and often crowded, so taxis are reluctant to come. It’s especially frustrating when the hotel staff doesn’t assist with calling one.

The hotel's location is difficult to find as it is inside the streets (where all the shops and cafes are). The host is friendly and helpful. We are able to store our luggage at the hotel after check out. The room is as advertised.

Akgun Istanbul Hotel was the perfect choice for my stay. The staff were warm and attentive, the rooms were spotless and comfortable, and the location made exploring the city so easy. The breakfast buffet was fresh and varied, and the hotel’s relaxing ambiance was a welcome retreat after sightseeing. Highly recommend and can’t wait to visit again!

The hotel is very new and comfortable, but the transportation is not very convenient because of the restricted traffic section. It is troublesome to call a taxi every time. However, the facilities and environment are quite good. The room is a larger room. However, the two rooms are the same room type, but the actual size is not the same. There is also the sound of renovation in the morning. Everything else is OK. There is a restaurant downstairs, which is very convenient.

Location in the heart of the city in walking distance to many great places including the Grand Bazar. Staff is extremely friendly and helpful. Sehrazat at reception even granted us a late check out at 4 pm free of charge! We really appreciated it because our flight left late in the evening. Breakfast is tasty and lots of food available. Big TV in the room with lots of channels in many languages. A great hotel with amazing staff in a perfect location!

It’s close to public transportation, especially the airport bus station. Everything worked and the room assigned to us js spacious. There are grocery stores nearby. All the staffs are friendly and helpful, especially one of them sent us coffee and water while we were waiting for our room. The only disappointment was the daytime front office manager (short, chubby and mid age) - he lied to us that we can not get Istanbul card by ourselves in the metro station due to language issue and suggested that we pay more to get it somewhere else.

For me this hotel with the best service and good breakfast and room is absolutely the choice of always when I travel to Istanbul. Always there

A small hotel in the old city of Istanbul. The rooms are clean and the cleaners are conscientious. The hotel is near the station and convenient for travel. The view outside the restaurant window is nice.

It is not very close to the central area but it is super well connected with all the buses that take you quickly to any place in Istanbul. There is not much tourism in the area and it is a traditional neighborhood. I really recommend it for a visit to the city.

The first impression is that the hotel is so beautiful. Everyone has praised the lobby and the rooftop terrace, so I won't talk about it. What I like most is the chandelier in the room. When I open my eyes and see it, I will feel happy! The service is also super super good. Every service staff is professional and enthusiastic. We arrived at the hotel at 11 am and they let us check in early. When we left, they helped us book a taxi and walked us across the cobblestone road to the car. The only drawback is that the room is a little small, but considering that it is in the center of the old city, it is understandable.