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Ulasan terverifikasi
Lokasi3.9
Fasilitas4.0
Layanan4.0
Kebersihan4.1
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Semua ulasan(77)
Ulasan positif(46)
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Buruk(8)
Tamu
Kamar Standard
Menginap di Nov 2023
Bisnis
3 ulasan
1.0/5
Diposting pada 13 Des 2023
This hotel is really bureaucratic and rude. I made a reservation 3 times because of misunderstanding when I was traveling with my husband. But when I realized that I had placed an order, I tried to cancel it, but there was no response. When we arrived at the hotel, we were told that we would not return the money we had already taken from our credit account for 3 rooms for 3 nights with 6 breakfasts. Also, we took the money and said with a laugh that it's not my problem if you don't come in. It is 10/-10 if you really appreciate it, it is not service like the actions taken by the employees who are very greedy and have no relationship. Please don't hurt the tourists by your greed anymore
Terjemahkan
Tamu
Kamar Standard
Menginap di Jul 2023
Pasangan
1 ulasan
4.7/5
Menakjubkan
Diposting pada 12 Agt 2023
Very nice hotel. Everything was absolutely fine. We asked for the late check out and our request was accepted with a lovely smile.All the staff were great and eager to help. We will definitely stay here on our next trip to Istanbul.
Terjemahkan
Nidal Mohammad
Kamar Standard Triple
Menginap di Okt 2022
Bepergian dengan teman
61 ulasan
2.2/5
Diposting pada 16 Nov 2022
The refused to bring for us tea and they asked us to do it , it is not 5 stars hotel
There is no car parking service you must park your car by your self , in my opinion it is a good 3 stars hotel
Terjemahkan
Kitty DiDi
Kamar Standard Triple
Menginap di Sep 2022
Bisnis
4 ulasan
3.5/5
Diposting pada 6 Okt 2022
It is a clean hotel
Terjemahkan
Tamu
Kamar Standard
Menginap di Sep 2023
Bisnis
2 ulasan
1.0/5
Diposting pada 5 Nov 2023
酒店有臭蟲,住2晚上,到現在10天了全身還是痘印和癢,惡夢
Terjemahkan
Tamu
Kamar Standard
Menginap di Jun 2023
Keluarga
1 ulasan
4.7/5
Menakjubkan
Diposting pada 26 Jul 2023
Çalışanlar güler yüzlü ve yardımsever. Odalar temiz.. keyifle kalabilirsiniz..
Serenity comfort hotel I came on vacation from Nepal to Istanbul, the hotel’s price is very affordable, the hotel rooms are very clean and the bed comfort of the hotel is very nice, the hotel was very close to the airport in terms of location, the breakfast is quite varied, the spa was very nice, thank you very much for everything, thank you very much to the restaurant manager Murat, especially, he was very interested
Terjemahkan
Tamu
Menginap di Nov 2024
Lainnya
5.0/5
Fantastis
Diposting pada 10 Des 2024
The comfort and cleanliness of the hotel room was very nice, the design of the rooms was very modern and all the furniture was clean and sparkling, I think it was very comfortable and confidence with very little budget, I think I can say the best phrase for this hotel. The location is a common distance to the airport and old Istanbul, easy to reach everywhere, close to shopping centers, we liked the salt meat restaurant very much, we ate delicious food, thank you Serenity comfort family, hope to come back, go out and come ☺️
Terjemahkan
Tamu
Menginap di Nov 2024
Lainnya
5.0/5
Fantastis
Diposting pada 9 Des 2024
This hotel is very good and very nice rooms so clean and breakfast allso nice 👍 there is spa have a very nice 💯 location is very good near the Istanbul of mahal taksim staf all so talking very polite and the face is nice all way small thank you for comfort hotel
Terjemahkan
Tamu
Menginap di Nov 2024
Lainnya
5.0/5
Fantastis
Diposting pada 8 Des 2024
This hotel is very very good or rooms is very good clean and all manager is good breakfast is so rich this hotel near the airport my be amazing hotel thank you for all people this hotel spa is very good serenity comfort hotel in Istanbul shaning star
Terjemahkan
Tamu
Menginap di Okt 2024
Lainnya
5.0/5
Fantastis
Diposting pada 10 Nov 2024
Good evening! I wanted to share a few thoughts on our experience here. The gentleman in the black shirt at the reception was very professional and made us feel warmly welcomed. I’d like to thank him for his kind manner. In the restaurant, we were also very pleased with the service. The tall manager, was especially attentive, and we’d like to thank him for his courteous and gentlemanly approach. Overall, we felt very well taken care of. Thank you for the warm hospitality!