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Ulasan terverifikasi
Lokasi4.1
Fasilitas4.0
Layanan4.1
Kebersihan4.0
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TSINTZAS
Kamar Deluxe
Menginap di Jul 2024
Pasangan
4 ulasan
5.0/5
Fantastis
Diposting pada 4 Sep 2024
From the moment we stepped in we knew we had made a great choice. Stunning hotel so grand and the rooms are massive. In a great location with a beautiful roof top bar. Highly recommended.
Terjemahkan
Tanggapan dari Properti: Dear Tsıntzas,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Palazzo Donizetti Hotel. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Best Regards.Reservation department Begum CAN
heminem
Kamar Suite Sudut
Menginap di Jul 2024
Keluarga
2 ulasan
4.7/5
Menakjubkan
Diposting pada 15 Agt 2024
I recently stayed at Palazzo Donizzeti Hotel in Istanbul and had a great experience overall. The hotel is in a perfect location, making it easy to explore the city. The staff were very nice and helpful, always ready to assist with any questions or needs.
The rooms were comfortable, though we did have an issue with the air conditioning on our first night. The staff tried to fix it, and when they couldn’t, they moved us to a new room the next day, which was much better.
Breakfast was excellent, with a good variety of options to start the day. Despite the initial hiccup with the AC, I highly recommend this hotel for anyone looking for a comfortable and well-located place to stay in Istanbul.
Terjemahkan
Tanggapan dari Properti: Dear Heminem,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Palazzo Donizetti Hotel. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Best Regards.Reservation department Begum CAN
Bernice Soo
Economy Room
Menginap di Sep 2024
Pasangan
10 ulasan
5.0/5
Fantastis
Diposting pada 2 Des 2024
We have stayed in this amazing place several nights in Istanbul. Very near to town and nice neighbourhood street and food. Breakfast was good too!
Terjemahkan
Tamu
Kamar Deluxe
Menginap di Mei 2024
Keluarga
1 ulasan
3.7/5
Diposting pada 25 Jun 2024
Firstly, I thank the Trip program for the excellent prices, secondly, I would like to talk a little about the hotel. In terms of the hotel, it is a beautiful and clean building and has all the services, and its location is also beautiful. On the negative side, the rooms do not have soundproofing, which means that you cannot sleep until 4 in the morning because of the music sound from outside the hotel, and the other thing is that the person in charge of breakfast does not have a way to deal with customers, and his name is ********, and he is not honest in what he says regarding breakfast timings, I prefer to ask the reception about breakfast on all days of the week.
They also asked us to pay for sweets and drinks which was not available in a room , so Just argue with them if you did not use the food available in the room, if any
Terjemahkan
Tanggapan dari Properti: Dear,We’re sorry to hear of your less than amazing experience.We are committed to providing great guest services. In this direction, your feedback will guide us and guide our areas that need to be improved. We value our guest's opinions and would like to thank you for sharing your review.Best Regards.Reservation department Begum CAN
Jyoti Raghav
Economy Room
Menginap di Sep 2024
Pasangan
1 ulasan
3.5/5
Diposting pada 9 Okt 2024
Service is not good at all
Terjemahkan
Tanggapan dari Properti: Dear Jyoti,Thank you for being our guest and sharing your stay with others. First and foremost, please accept our sincere apologies because our service did not meet your expectations. We strive to provide outstanding service and we regret that we fell short during your visit. I would like to consider your feedback carefully and state that we will determine the areas to be improved and carry it to the level of your expectation. We hope you will consider staying with us again so we can provide you an amazing experience. Best Regards.Reservation department Begum CAN
MEMISOGLU, SERHAT
Menginap di Jul 2022
Bepergian dengan teman
3 ulasan
4.5/5
Sangat Baik
Diposting pada 2 Sep 2022
I just stayed one night at the hotel. it is a very nice place indeed. the rooms need maintenance especially the showers. bath towels should be replaced by ones of better quality. the hotel personel is very polite and helpful.
Terjemahkan
Tanggapan dari Properti: Dear We’re sorry to hear of your less than amazing experience.We are committed to providing great guest services. In this direction, your feedback will guide us and guide our areas that need to be improved. We value our guest's opinions and would like to thank you for sharing your review.Best Regards.Reservation department Begum CAN
Tamu
Kamar Deluxe
Menginap di Jan 2024
Sendiri
25 ulasan
5.0/5
Fantastis
Diposting pada 3 Mar 2024
Wow wow wow
Terjemahkan
Tanggapan dari Properti: DearOn behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Palazzo Donizetti Hotel. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Best Regards.Reservation department Begum CAN
TianlaCjiang
Kamar Deluxe
Menginap di Agt 2024
Pasangan
5 ulasan
5.0/5
Fantastis
Diposting pada 16 Okt 2024
在伊斯坦堡住了三家,最喜歡這家酒店,我們十一點多就到了,本來擔心要到下午兩點才可以check in 前台小哥哥特別特別好十一點多就讓我們入住了,十一個小時飛行,風塵僕僕,可以提前入住,覺得很温馨。也有小哥哥幫忙拿行李,可惜那天我們剛到,沒有合適的錢給他小費。本來想後面兩天也住這裏,無奈沒有房間了。酒店和房間都很美,歐式風格,房間也很寬敞。一樓餐廳有個很可愛很漂亮的小姐姐,她還給我比心,我走的時候,我倆還緊緊擁抱了一下,總之,這家酒店無論環境還是服務都非常好,如果再去伊斯坦堡,我一定會再次入住這家。超級滿意❤️💗♥️
Terjemahkan
Tanggapan dari Properti: Dear Tianla,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Palazzo Donizetti Hotel. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Best Regards.Reservation department Begum CAN
Tanggapan dari Properti: Dear Joven,We’re sorry to hear of your less than amazing experience.We are committed to providing great guest services. In this direction, your feedback will guide us and guide our areas that need to be improved. We value our guest's opinions and would like to thank you for sharing your review.Best Regards.Reservation department Begum CAN
Tanggapan dari Properti: Dear,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Palazzo Donizetti Hotel. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Best Regards.Reservation department Begum CAN
Tanggapan dari Properti: Dear,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Palazzo Donizetti Hotel. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Best Regards.Reservation department Begum CAN
Tanggapan dari Properti: Dear,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Palazzo Donizetti Hotel. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Best Regards.Reservation department Begum CAN
Tanggapan dari Properti: DearOn behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Palazzo Donizetti Hotel. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Best Regards.Reservation department Begum CAN
Tanggapan dari Properti: DearThank you for being our guest and sharing your stay with others. First and foremost, please accept our sincere apologies because our service did not meet your expectations. We strive to provide outstanding service and we regret that we fell short during your visit. I would like to consider your feedback carefully and state that we will determine the areas to be improved and carry it to the level of your expectation. We hope you will consider staying with us again so we can provide you an amazing experience. Best Regards.Reservation department Begum CAN
Igor Z.
Kamar Deluxe
Menginap di Sep 2024
Pasangan
8 ulasan
4.7/5
Menakjubkan
Diposting pada 6 Okt 2024
На пять звёзд не тянет, конечно. Номер был усталый, с облупившейся штукатуркой в душе. Окна выходили на заброшенную стройку. Хамам не работал, только сауна. Завтраки отличные.
Terjemahkan
Tanggapan dari Properti: Dear İgor,We’re sorry to hear of your less than amazing experience.We are committed to providing great guest services. In this direction, your feedback will guide us and guide our areas that need to be improved. We value our guest's opinions and would like to thank you for sharing your review.Best Regards.Reservation department Begum CAN