Bekdas Hotel Deluxe & Spa

Jika Anda membaca komentar ini, jangan pesan di hotel ini! hotel yang buruk! Hindari! Kami memesan kamar dan membayar ekstra untuk mendapatkan kamar yang lebih besar dengan pemandangan laut. Pada hari pertama, kami mendapati diri kami berada di kamar yang sangat sangat kecil, bahkan tidak ada ruang untuk membuka koper dan pemandangan tetangga. Seprai berbau rokok. Lorongnya juga bau. Beberapa anggota staf sama sekali tidak ramah dan sangat sangat sangat kasar. Tidak ingin membantu. Kami memesan taksi (taksi van VIP seharga 50e) pagi-pagi sekali untuk mengantar kami ke bandara. Di pagi hari, tidak ada taksi yang direncanakan. Staf tidak ingin tahu apa pun, dan tidak ingin membantu kami, meskipun sehari sebelumnya saya diberi tahu bahwa taksi sudah dipesan. Mereka akhirnya menemukan taksi biasa untuk kami dan saya diberi tahu bahwa saya harus membayar 45 euro untuk itu. Saya bilang saya tidak setuju karena itu tidak benar dan kemudian saya disuruh mencari taksi di luar!!! Malu sekali saya bisa ketinggalan pesawat!!! Saya sempat membaca beberapa komentar negatif, tetapi saya tetap memesannya. Sekarang saya dapat mengonfirmasi bahwa ulasan negatif itu nyata dan benar!

I booked a suit room with sea view and upon arrival for our stay we were informed by hotel the suite room is occupied until the next day but our second day stay the room would be available so we were given a queen bed room with bathroom only,NO sea view at all. Shower was leaking all over floor which was slippery I nearly fell over twice and had to put towels over bathroom floor I reported several times health hazard and was told hotel is under construction. I was woken up but workmen doing construction work next to our room. Second day we packed and told room was not ready as it needs housekeeping cleaning then available but we waited and was told room not ready so not to waste our day we went sightseeing and was told when we got back our room would be ready. This hotel was a total disaster When we got back to hotel we was told room is not in use and needing repair and we were given a standard room with 2 small beds and when we complained on the phone to manager as he was not available in hotel we were informed the manager said he offered us 2 rooms as a complement and I informed him we wanted to stay together he started shouting and discontinued call Hotel staff we had to speak with at reception said they would give us another standard room as a complement which we explained we wanted to stay together as they wanted to separate us insisting again one of us should stay on 3rd floor room and the other on second floor room by the way we are 2 females and we said we feel safe staying together but they became aggressive saying “I am offering you 2 rooms as complement” The facilities swimming pool was dirty and steam room boiling scorching hot water falling on you from ceiling I stayed in many a hotels this was far worse than any other totally not what it shows on your website Not worth the money and bother and very unsafe for lone females

Service in spa very rude and bad..