The Print House Hotel

The location is very good the only problem was narrow staircase which was hard for elderly to go up

Хороший отель! Все чисто! Расположен очень близко ко всем достопримечательностям.

Нормально

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Nice little hotel with clean beds and spacious bright rooms. The hotel is located in the back streets which gives a tourist a nice atmosphere merging with local life style and very close to Topkapi, etc. The hotel is not wheel-chair friendly and I wouldn’t recommend anyone staying there who has a physical challenges. I was struggling with stairs but that was the only challenge. Nice terrace for breakfast. Overall i would recommend this hotel for a short stay. The staff is very friendly and helpful.

1. I booked a room in this hotel with ***********. Obviously the hotel prefers to get clients from booking, but does not want to pay their fee, so what they do is inform *********** that the client's card is not working - in this case you get 24 hours to renew your card, after which the booking is cancelled. I tried to contact the hotel regarding the payment (my card was valid and active and had sufficient funds), but the hotel never replied. Later at check-in they told me that they never tried charging my card. Several hours after check-in the hotel confirmed to *********** that my card still was not working, and my booking was cancelled - even though by that time I was already staying at the hotel! 2. Payment. The hotel states EUR as their currency, and the prices are fixed in EUR, and cards are accepted. Nevertheless, the hotel prefers cash - they keep up the show that the terminal is not working, then they insisted that if the payment is made by card it can be made in Turkish lira only (at their own internal exchange rate, of course). After I insisted that we call *********** right now, the terminal magically started to work properly and allowed to pay in EUR by card. The whole experience was quite unpleasant. 3. Transfer. The hotel provides a transfer for 50 EUR from the airport to the hotel. I was planning to come to the hotel after a 13 hour flight, and I did not want to deal with ordering a taxi, or finding a hotel which may be tricky in Istanbul - but I ended up waiting for 40 (FORTY!) minutes for the transfer - there were 2 people meeting me at the airport, but they did not have my name on the list, so I tried to call the hotel (which by the way never picked up the phone during the 30 minute period I kept calling, and it was normal business hours). 4. When we finally got to our room, there was no water - neither hot, nor cold. I had to go back to the reception (4 floors, no elevator) where I was told that the hotel is having some repairs done, so the water would probably be working in 20 minutes (which it did, but it was really dirty with brown color for some time). The next morning the repairs started right behind our room which was awfully loud - and then they had some wall painting or something like that, so the smell was just unbearable. 5. Security. It is normal practice to leave your bags at the hotel after check-out - do not do this if you dare to stay in this place - the bags are left in plain view in 2 meters of the open front door with no hotel staff around. By the way, all the keys are also just laying around, so you might think twice before leaving anything valuable in your room as well. And definitely do not leave the key at the reception when you go out (even though they are heave and uncomfortable to carry with you). 6. There were also some small issues - like missing slippers (one pair instead of two), a weird burn on one of the furniture pieces, some ants in the room... 7. The only good things I can say about th