Sherry Suites Karaköy

My recent stay at the hotel was outstanding, largely due to the exceptional service provided by Guest Officer Cagatay. From the warm welcome to personalized recommendations, his attention to detail made my stay unforgettable. Highly recommend!

This place is so noisy I almost didn’t sleep for 5 days. Even though our hotel room was on 4th floor, we could hear everything from the street. Music and noisy people every single night. Can’t imagine how loud it would be if your room is on 1st floor. And the walls in the hotel is so thin you can hear everything going on in the other rooms. The staff almost doesn’t understand English, and are not very serviceminded. When you enter or leave the hotel, they don’t even look at you or say “hello”. They can’t help you with booking restaurants. We asked for an extra blanket, since we had to share one bed, and sharing a blanket/duvet is very annoying. We had to ask 4 times before we got it! After asking 3 times we had to go downstairs WITH the blanket and show it to them, and they were confused and thought we were weird because we wanted an extra. When I was sick my mom asked if she could buy some yoghurt because all the stores were closed. The simple answer was “no”, even though they had a breakfast restaurant. We wanted to order breakfast when staying at the hotel and wrote to them before we came, if they could make a gluten free breakfast. They just said “no we can’t”. We NEVER experienced this before. We also had to ask for an iron, and when we got it it didn’t work. Why do they even have a iron which doesn’t work? And we had to wait a whole day before they could find another iron.