Sunlight Hotel & Spa

It is in good location. Area is quiet. Walk distance to Kapali charshi. Room was clean and bed was very comfy. I had good sleep. Staff were friendly, kind and helpful. Always there eager to help. The breakfast menu was also great (many choice).

The Sunlight is a boutique hotel in Istanbul about an hour from the SAW airport. Pros 1. The location is perfect for getting around whether you enjoy walking or using public transit, it is all right there. 2. The staff are great, friendly and professional. I had some issues with the room and after one uncomfortable night, the front desk moved me to a much more comfortable room. 3. Breakfast is included and had a sufficient number of options despite many of them not being what I would qualify as breakfast fare but something for everyone. 3. The restaurant served lunch and dinner either in the cafe or the rooftop terrace and those meals were really good. The ambience on the rooftop is so nice after a long day of walking and touring. 4. I was able to book airport transfers through the hotel which was convenient. Cons 1. The mattress was not a good fit for me. Too firm with no give. After long days of walking, a good rest is needed but I was uncomfortable on this mattress. But others may be fine. 2. The rooms are not sound proof. It was one issue when I arrived when my first room was right beside the beautiful granite staircase the runs up the middle of the hotel. Sound was amplified up the stairs and I was awake into the wee hours of the morning. The room changed helped immensely but then I had neighbours arrive next door on my last full day and I could hear everything they were saying and doing. When they showered, it sounded like they were in my bathroom! Just know that to avoid any potentially embarrassing situations and bring ear plugs. 3. The rooms are small. The first room I had was so small I needed to crawl over the bed to access the armoire. The second room I was given was much better but still small. This is to be expected in a boutique hotel and I don’t spend a lot of time in the room during the day as I am there to tour. Overall, I had a satisfactory stay at the Sunlight and the staff were so accommodating, finding me a better room to ensure I was as comfortable as I could be.

Hotel was very good only distance between doors and night table also as bed and closet was very small. Breakfast was very tasty and was option to choose whatever you want to eat. Good coffee. Good combination between quality and price. Not far from blue mosque, Hagia Sophia, Grand Bazaar

Accommodation and food good. However, we had a problem in that we had a room on 5 floors and there was a restaurant above us. We stayed for 3 nights and two of them were problematic. The worst was on the last night when a party was held in the restaurant regardless of the guests staying. We came back around 1 am from the Bosphorus cruise and I already sensed trouble because the restaurant was full of loud music, the shouting of drunken people and the terrible stomping of dancers. First I went to the restaurant and asked for quiet, then I went to the reception to ask for a quiet night, and on the way back in the elevator I asked for silence for a fellow passenger who was returning to the party. Arriving in the room, the party crew calmed down for a moment, but soon the fun started again. We lasted like this for up to 2 hours. Afterwards, I got dressed and went back upstairs to the restaurant to make amends. Well, since I couldn't handle the situation anymore, I exploded, shouted at the revelers, and only when I threatened to call the police did they reluctantly end the party. I don't understand how a hotel, where people need to rest after a day exploring the city and monuments, can organize a party until late in the morning in a restaurant above the rooms where people sleep. Never again this hotel, it was a horrible experience.

Hotel was in a great location and the main tourist attractions were all walking distance. We walked everywhere on our trip and didn’t need to use public transport. The staff were very helpful at the desk with any information needed. The rooftop bar has nice views of the city. Rooms were clean and cleaned daily if you wanted. Would recommend as a base for sightseeing in Istanbul

Sunlight is a nice hotel very close to the Topkapi palace, the Hagia Sophia , the Blue Mosque and the Grand Bazar. You can walk to this places. The tram is 200 m. from the hotel and bring you to other places. The ferry over the Bosporus is really nice. The hotelroom is very clean, nice bed and good bathroom. The people that works on the reception were very friendly. If you ask a room on the 5th floor, you can see the sea. We recommend this hotel.

****PLEASE AVOID THIS HOTEL**** Terrible customer service from manager. I had a delayed flight resulting in checking into hotel a day late. When I requested a refund not only was I refused refund but I was also declined stay in the hotel for the remaining booked period. The reason for this was in fact the hotel had a double booking so instead he tried to overcharge on rates. Absolutely disgusting attitude with no heart for customers. Unfortunately I am still pursuing a refund through ***********

The staff were very welcoming from the beginning to end of our trip and it made the whole experience so much better. The hotel has a restaurant/bar downstairs with great food, atmosphere and really good prices. The breakfast was nice with a lot of variety. And the housekeeping was really good! The first room we got had a double bed but the staff were very helpful the next day and changed our room to a bigger one with two beds. The only thing I would not like to experience there again or that could maybe be made better is the spa. The massage did not feel professional at all, they did not speak English at the spa so I was taken straight to the Turkish bath even though I should have gotten to sauna before. Inside the sauna, they were drying clothes and towels so it was all full of stuff which is unhygienic, and while I was there, the staff kept opening the door and chatting with me. Which is okay, but there was no hot air in the sauna.

The location of the hotel is more than great. You are close to pretty much all the historic sights and the tram. (There are two way tickets for 13TL instead of 1 way for 8TL)😊 The staff was very helpful and kind. Rooms were cleaned everyday and we had a nice view of the Bosphorus. The only thing that I didn’t like was the breakfast. I have been to Istanbul more than 10 times and I love Turkish food. Usually they have great variety and delicious dishes. Unfortunately that didn’t meet up my expectations. But there are plenty of places around where you can get local food on very good prices.